Analyzing of refunds in Restaurant

by ,
Odoo          
v 10.0 Third Party 4

305.00 €

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Technical name pos_order_cancel_restaurant
LicenseLGPL-3
Websitehttps://twitter.com/gabbasov_dinar
Read description for v 12.0 v 11.0
Required Apps Point of Sale (point_of_sale)
Inventory Management (stock)
Invoicing (account)
Included Dependencies
Technical name pos_order_cancel_restaurant
LicenseLGPL-3
Websitehttps://twitter.com/gabbasov_dinar
Read description for v 12.0 v 11.0
Required Apps Point of Sale (point_of_sale)
Inventory Management (stock)
Invoicing (account)
Included Dependencies

Analyzing of refunds in Restaurant

Waiter specifies refund reason to avoid serving mistakes in future.

Key features:
  • Waiter is asked for reason on removing any product or whole order
  • Use predefined reasons
  • Track all refunded orders and products with reasons in backend
  • Protection from fraud "Waiter takes cash and removes products"

How It Works

Cashier removes Product

Everything is saved and ready for analyzing!

Options

Ask reason for kitchen orders only

All Facts of removing are registered at backend at any way.

By the way, to simplify working with kitchen order notes check out our POS Advanced Order Notes module

Free Support

You will get free support in case of any issues

Analyzing of refunds in Restaurant

Installation

  • Install this module in a usual way

Configuration

  • Go to Point of Sale >> POS Product Cancellation Reason
    • Click on [Create]
    • Specify a cancellation reason
    • Click [Save]
  • Go to Point of Sale >> Configuration >> Point of Sale
    • Open POS configuration form
    • Click on [Edit]
    • Select Ask reason for kitchen orders only if needed. Otherwise waiter is asked for reason for any product removings. Facts of removing are registered at backend at any way.
    • Click on [Save]

Usage

  • Open POS session
  • On canceling one product at an order:
    • create order with few lines
    • Remove kitchen product or decrease its quantity
    • Specify cancellation reason or set custom one
    • Click [Ok]
    • Click [Order] to print cancellation receipt -- receipt contains cancellation reason
  • On canceling whole order:
    • Create order with few lines
    • Remove order by clicking Minus Button near the order tabs
    • Specify cancellation reason or set custom one
    • Click [Ok]
  • At backend go to Point of Sale >> Reports >> Refunds / Cancellations
    • Switch to list view
    • You can see all information about canceled products

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