Product Warranty Registration & Claim



v 10.0 v 11.0 v 12.0 Third Party
Required Apps Sales (sale)
Website Builder (website)
eCommerce (website_sale)
Invoicing (account)
Timesheets (hr_timesheet)
Employee Directory (hr)
Project (project)
Included Dependencies
Technical Name product_warranty_registration
Also available in version v 12.0 v 11.0
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Product Warranty and Claim

Warranty Registration and claim module will allow your customer purchase product with warranty subscription

Warranty registered with purchase of warranty allowed products

Customer can access all warranty got subscribed via website

Print warranty cards and send to your customer

Warranty Configuration in Product

Any product can make warranty enabled product

Product on Sale Order Line Including Warranty

Warranty allowed product added in sale order with warranty subscription

Recurring period is based on if the product warranty is allowed to renew then the period for recurrence has to be mentioned in SO

Print warranty cards and send to your customer

Print Warranty card from Analytical account of the customer

Warranty Registration Menu

All the warranties subscribed by the customer listed out under this menu

When the user confirming sale order then a record will created under customer warranty menu with product details.Customer can see all the warranty subscribed by him/her under this menu

Warranty In Customer Account

Warranty count show in web site

Warranty List View

All warranties subscribed by customer tabulated in website

Warranty Claim Form

Customer can claim their warranty by filling up claim form

In claim form user has to enter all the information including brief description of issues/ claim reason and select warranty number from drop down which display all warranty subscribed by the respective customer. Then the remaining details related to warranty gets filled automatically

Warranty Ticket

The ticket which generated from website will created under helpdesk

Warranty Details on Analytical Account

The warrranty information subscribed by customer is updated in customer's analytical account

Warranty Ticket Report

Manager can print report on each ticket includes all the details related to ticket

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