Helpdesk Support Ticket Locking System

by
Odoo          
v 12.0 Third Party 13

139.00 €

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Technical name helpdesk_ticket_lock_system
LicenseSee License tab
Websitehttp://www.probuse.com
Read description for v 11.0 v 10.0
Required Apps CRM (crm)
Website (website)
Project (project)
Invoicing (account)
Sales (sale_management)
Task Logs (hr_timesheet)
Sales (sale)
Employees (hr)
Included Dependencies
Technical name helpdesk_ticket_lock_system
LicenseSee License tab
Websitehttp://www.probuse.com
Read description for v 11.0 v 10.0
Required Apps CRM (crm)
Website (website)
Project (project)
Invoicing (account)
Sales (sale_management)
Task Logs (hr_timesheet)
Sales (sale)
Employees (hr)
Included Dependencies

Helpdesk Support Ticket Locking System

THIS APP ONLY SUPPORT ODOO COMMUNITY EDITION

This module allow ticket user / technician to lock the support ticket he/she is working on.

Main Features
* Lock the Helpdek ticket anytime for given start and end datetime.
* Unlock feature.
* Only user who is locked ticket can update values on ticket.
* Other user will be getting error if they try to update locked ticket.

Helpdesk Support Ticket - Lock Ticket Button

Ticket will be locked by The Lock Ticket Button.

Helpdesk Support Ticket - Lock Ticket Wizard

Enter Start Date , End Date and surity to lock for Perticular duration.

Helpdesk Support Ticket - Lock Information

Helpdesk Support Ticket - Lock Information Message

Helpdesk Support Ticket - Unlock Ticket

Generate Warning when another user will try to unlock ticket or update it until End Date.

Unlock Tick by The Unlock Ticket Button.

Unlock Ticket Information.

Contact / Support
Introducing Probuse Consulting Services Pvt. Ltd.

If you need any help or want more additional features, you may contact us through:
Email: contact@probuse.com
Website: www.probuse.com
Skype: mustufa_probuse

Probuse Consulting Service Pvt Ltd is an Software and Web development specialist which offers complete business application together. We are well experienced to provide a face for your business on the software and Internet level.

Probuse Consulting Service Pvt Ltd is a specialist in Odoo/OpenERP services and could give your business open source hand to drive.

Our Services

Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

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