v 10.0 v 11.0 v 12.0 Third Party 5
Required Apps Point of Sale (point_of_sale)
Inventory (stock)
Invoicing (account)
Included Dependencies
Technical Name pos_order_cancel_restaurant
LicenseSee License tab
Websitehttps://apps.odoo.com/apps/modules/12.0/pos_order_cancel_restaurant/
Also available in version v 11.0 v 10.0
You bought this module and need support? Click here!
Required Apps Point of Sale (point_of_sale)
Inventory (stock)
Invoicing (account)
Included Dependencies
Technical Name pos_order_cancel_restaurant
LicenseSee License tab
Websitehttps://apps.odoo.com/apps/modules/12.0/pos_order_cancel_restaurant/
Also available in version v 11.0 v 10.0

POS: Refunds analysis

Waiter specifies refund reason to avoid serving mistakes in future.

Key features:
  • Waiter is asked for reason on removing any product or whole order
  • Use predefined reasons
  • Track all refunded orders and products with reasons in backend
  • Protection from fraud "Waiter takes cash and removes products"

How It Works

Cashier removes Product

Everything is saved and ready for analyzing!

Options

Ask reason for kitchen orders only

All Facts of removing are registered at backend at any way.

By the way, to simplify working with kitchen order notes check out our POS Advanced Order Notes module

Free Support

You will get free support in case of any issues

Need our service?

Contact us by email or fill out request form

  • pos@it-projects.info
  • https://www.it-projects.info/page/website.contactus
  • https://m.me/itprojectsllc
  • skype@it-projects.info

POS: Refunds analysis

Installation

  • Install this module in a usual way

Configuration

  • Go to Point of Sale >> Configuration >> Refund / Cancellation Reasons
    • Click on [Create]
    • Specify a cancellation reason
    • Click [Save]
  • Go to Point of Sale >> Configuration >> Point of Sale
    • Open POS configuration form
    • Click on [Edit]
    • Select Ask reason for kitchen orders only if needed. Otherwise waiter is asked for reason for any product removings. Facts of removing are registered at backend at any way.
    • Click on [Save]

Usage

  • Open POS session
  • On canceling one product at an order:
    • create order with few lines
    • Remove kitchen product or decrease its quantity
    • Specify cancellation reason or set custom one
    • Click [Ok]
    • Click [Order] to print cancellation receipt -- receipt contains cancellation reason
  • On canceling whole order:
    • Create order with few lines
    • Remove order by clicking Minus Button near the order tabs
    • Specify cancellation reason or set custom one
    • Click [Ok]
  • At backend go to Point of Sale >> Reporting >> Refunds / Cancellations
    • Switch to list view
    • You can see all information about canceled products
The MIT License (MIT)

Copyright 2020 IT-Projects Labs
Copyright 2015-2020 IT-Projects LLC
Copyright 2014-2015 Ivan Yelizariev

Permission is hereby granted, free of charge, to any person obtaining a copy
of this software and associated documentation files (the "Software"), to deal
in the Software without restriction, including without limitation the rights
to use, copy, modify, merge, publish, distribute, sublicense, and/or sell
copies of the Software, and to permit persons to whom the Software is
furnished to do so, subject to the following conditions:

The above copyright notice and this permission notice shall be included in
all copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE
AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER
LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM,
OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN
THE SOFTWARE.

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