Product Repair Management(All Types of Products/Items)

by
Odoo

234.85

v 12.0 Third Party 1
Live Preview
Required Apps Inventory (stock)
Project (project)
Website (website)
Invoicing (account)
Employees (hr)
Included Dependencies
Lines of code 3410
Technical Name product_repair_management_odoo
LicenseSee License tab
Websitehttp://www.probuse.com
Also available in version v 14.0 v 15.0 v 13.0
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Required Apps Inventory (stock)
Project (project)
Website (website)
Invoicing (account)
Employees (hr)
Included Dependencies
Lines of code 3410
Technical Name product_repair_management_odoo
LicenseSee License tab
Websitehttp://www.probuse.com
Also available in version v 14.0 v 15.0 v 13.0

Product Repair Management(All Types of Products/Items)

For Repair Industry and Repair Departments

This app for all repair industrise and business with Repair Department inside to handle repair requests from customer.

Main Features:

  • Your Customer can send product repair request from your website and also attach documents of repair images and files.
  • Generation of unique product repair request on submission and record it as product repair request in backend.
  • Customer can check status of all product repair request tickets submitted by him/her on My Account page.
  • Diagnosys of product repair requests and create quotation and send to your customer.
  • Create Job Order / Work Order and assigned to Responsible or Technician.
  • Configure Product Repair teams, Services, Service types.
  • Configure Repair Product and Product Parts.
  • Product More images.
  • Print PDF - Product Repair Request.
  • Product Request User / Technician can communitcate with customer using chatter and fill timesheet.
  • Repair Request Manager can close ticket and send bill to customer (Billing from Quotation created from Diagnosys).
  • Customer can give feedback and rating of Product Request.
  • Manage your Product Repair Request tickets using assignment to multiple Product Request teams.
  • Reports -> Product Repair Request in PDF and Product Repair Analysis Available.
  • For more details please check below screenshots and video in live preview button.

Menus Available:

  • Product Repair
    • Configuration
      • Service
      • Service Types
      • Repair Teams
    • Product Repairs
      • Repair Tickets
      • Repair Diagnosys
      • Repair WorkOrders
    • Products
      • Products
      • Product Parts

Note: There are two groups 1. Repair User/Technician and 2. Repair Manager -> This groups are created by system so you will have to go to user form and tick it so you can see repair app in list.

Product Repair Reqest by Customer from Your Website

After Submit Customer will have Request Number for Future Reference and Communication.

My Repair Requests on Website - for Customer View

Feedback Link will be Send to Customer for Feedback on Product Request Close

Thank you to Customer for Providing Feedback

Product Repair Team - List View


Product Repair Team - Form View

Product Services Configuration

Product Service Type Configuration

Set Group on User


Products

Repair Product Form View

Show Repair Request of Repair Product

Product Parts

Backend Product Repair Tickets

Backend Product Repair Ticket Form View

Repair Timesheet Tab Fill by Your Technician and Repair Team for Working Hours.

General Information Tab

Product Consumes Part Tab

Add Product More Images

Create Diagnosys Button from Product Request

Diagnosys Created from Product Request

Diagnosys Timesheet

Diagnosys Information

Create Work Order Button from Product Request

Work Order Timesheet Tab Fill by Repair User and Team

Work Order Informtion Tab

Create Quotations from Diagnosys of Product

Quotations Created List View

Quotations Created Form View

Diagnosys on Sale Order

Allow You to Close Product Request if Job Orders are Done.

Email sent to Customer on Close of Product Request

Customer Rating Stored on Repair Request

Button for View Repair Requests on Customer

Show Repair Tickets of Customer

Product Repair Analysis Report


Bar Chart View

Line Chart View

Pie Chart View

Reports Menu

Product Repair Request Report

Contact / Support
Introducing Probuse Consulting Services Pvt. Ltd.

If you need any help or want more additional features, you may contact us through:
Email: contact@probuse.com
Website: www.probuse.com
Skype: mustufa_probuse

Probuse Consulting Service Pvt Ltd is an Software and Web development specialist which offers complete business application together. We are well experienced to provide a face for your business on the software and Internet level.

Probuse Consulting Service Pvt Ltd is a specialist in Odoo/OpenERP services and could give your business open source hand to drive.

Our Services

  • Odoo Implementation

  • Odoo Support

  • Odoo Customization

  • Odoo Migration

  • Odoo Training

Odoo Proprietary License v1.0
This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).
You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).
It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.
The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

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