Website Machine Repair Management

by
Odoo          
v 12.0 Third Party

149.00 €

Live Preview
You bought this module and need support ? Click here !
Technical name repair_management
LicenseSee License tab
Websitehttps://www.globalteckz.com
Read description for v 11.0
Required Apps Website (website)
Project (project)
Task Logs (hr_timesheet)
Employees (hr)
Sales (sale)
Invoicing (account)
Inventory (stock)
Sales (sale_management)
Technical name repair_management
LicenseSee License tab
Websitehttps://www.globalteckz.com
Read description for v 11.0
Required Apps Website (website)
Project (project)
Task Logs (hr_timesheet)
Employees (hr)
Sales (sale)
Invoicing (account)
Inventory (stock)
Sales (sale_management)

Equipment Repairs / Machine Repair Management

Maintain your customer / company Machines equipments via website where customer can directly create a ticket from your website

Machine repair management or equipment maintenance management module in Odoo helps your employee to reduce there work via call to create ticket in system now your customers can directly create the tickets from website and it automatically create tickets in odoo for your internal users and can easily handle it. This module is helpful for companies who sell different kinds of machine to different customer as maintenance of these machines sold to the customer can be handled easily with this module.

Below are the screenshot of functionalities with Machine repair management module

Setting up of repair customers and users in Odoo

Customer logged in via website to raise the request

Once the customer logged in the customer can click on Repair management > and Create a Ticket from the website

Ticket registration by the customer with personal details and machine details that need repairs

Support Manager logged in to see the list of tickets

Here the support manager can see the list of repair ticket request

You can also allocate machine repair team or create different team for different aspects of machine repair management

Creating of different types of services for machine

You can also create different types of machine parts

Ticket flow – from assigning to closing

Support user login

Working on ticket

Once Support user start working he can change the state and he can add timesheet with number of hours consumed for this repairing the machine

Now we can login with Support Manager to check the status of tickets

We can create quotation for repair machine ticket and you can see all details regarding product consumed while reparing

Customer login view to check all details regarding ticket and he can chat with support team via odoo chatter below the screen

When ticket assigned to particular user then system will send email to customer as notification

When ticket assigned to engineer then system will send email to engineer as notification with ticket details

When ticket state will change from assigned to working state,system will send email to customer for as notification with ticket details

When ticket will closed then system will send email to customer for as notification with ticket details.

Generate Report of Customer ticket

1 Month 360 Free Support

Contact Us for any problem for Odoo Magento connector

You will be provided with Free support for 1 year in case any bugs or support while installing and testing the module. Free updates of modules for 1 year for the client who have purchased our connector.

Get Free Odoo Consultancy

Our team at Globalteckz is not only bound to provide support for this particular app. Incase of any other issues related to Odoo or Magento you would like to discuss feel free to connect with us via email – info@globalteckz.com. We ensure you proper Odoo Consultancy for the development of the solution.

About Globalteckz :

Globalteckz is an official Odoo partner completed more than 50+ Odoo projects across the globe. Quality is key of our coding and we follow strict rules on Odoo Standard coding ensuring every module is bug free. At GlobalTeckz we specialize in providing ERP implementation using the best of industry methodology that ensures successful ERP implementation. Be it manufacturing trading or eCommerce industry our resource thrive to make every project success for our clients.
If you feel that this module (Odoo Magento Connector) can be helpful for your business feel free to email us on sales@globalteckz.com or raise a ticket on support

Globalteckz

Official Odoo Partner

Odoo Support / Customisation Service

You can contact us for further Odoo Support, Odoo customisation, Odoo implementation, Odoo 3rd Party integration with any software, Odoo training, You can communicate with any mode to contact us.

Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

Please log in to comment on this module

  • This section is meant to ask simple questions or leave a rating.
  • This author can leave a single reply to each comment.
  • If you want to start a discussion with the author or have a question related to your purchase, please use the support page.