v 13.0 Third Party 830
Download for v 13.0 Deploy on Odoo.sh
Required Apps Point of Sale (point_of_sale)
Inventory (stock)
Invoicing (account)
Lines of code 140
Technical Name pos_customer_required
Also available in version v 9.0 v 8.0 v 12.0
You bought this module and need support? Click here!

Point of Sale Require Customer

Beta License: AGPL-3 OCA/pos Translate me on Weblate Try me on Runbot

This module was written to extend the functionality of odoo pos and allows you to require a customer for each pos order. In the pos session configuration, you can choose to require the customer for pos orders.

If a customer is not selected, the pos ui will display an error message. In the backend the customer field is required when needed.

Two new options are available:

  • Customer ‘Required before starting the order’;
  • Customer ‘Required before paying’;

‘Required before starting the order’ Option

In the frontend PoS, the default screen is the screen to select customers.

  • Users are not allowed to start selling before having selected a customer;
  • Users can not ‘deselect a customer’, only select an other one;

‘Required before paying’ Option

In the frontend PoS, the user can start selling, but if the user tries to make payment and if a customer is not selected, the pos ui will display an error message.


Table of contents


To configure this module, you need to:

  • go to point of sale -> configuration -> point of sales
  • select the point of sales you want configure
  • search for the “Require Customer” and choose between the following values:
    • ‘Optional’; (this module has no effect on this PoS config)
    • ‘Required before paying’;
    • ‘Required before starting the order’;

Bug Tracker

Bugs are tracked on GitHub Issues. In case of trouble, please check there if your issue has already been reported. If you spotted it first, help us smashing it by providing a detailed and welcomed feedback.

Do not contact contributors directly about support or help with technical issues.



  • Apertoso NV
  • La Louve



This module is maintained by the OCA.

Odoo Community Association

OCA, or the Odoo Community Association, is a nonprofit organization whose mission is to support the collaborative development of Odoo features and promote its widespread use.

This module is part of the OCA/pos project on GitHub.

You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.

Please log in to comment on this module

  • The author can leave a single reply to each comment.
  • This section is meant to ask simple questions or leave a rating. Every report of a problem experienced while using the module should be addressed to the author directly (refer to the following point).
  • If you want to start a discussion with the author, please use the developer contact information. They can usually be found in the description.
Please choose a rating from 1 to 5 for this module.