Product Warranty Management in odoo, Product warranty registration, Product Warranty Claim, Verify and set warranty period days, months, years, Helpdesk for customer ticket support

by
Odoo

91.00

v 13.0 Third Party 16
Required Apps Employees (hr)
Inventory (stock)
Invoicing (account)
Project (project)
Sales (sale_management)
Website (website)
Lines of code 5098
Technical Name product_warranty_axis
LicenseOPL-1
Websitehttp://www.axistechnolabs.com
Also available in version v 15.0 v 14.0
You bought this module and need support? Click here!
Required Apps Employees (hr)
Inventory (stock)
Invoicing (account)
Project (project)
Sales (sale_management)
Website (website)
Lines of code 5098
Technical Name product_warranty_axis
LicenseOPL-1
Websitehttp://www.axistechnolabs.com
Also available in version v 15.0 v 14.0

axistechnolabs all odoo apps
Support : Community Enterprise Odoo.sh

Product Warranty Management in odoo, set warranty period in days, months, years

Product Warranty management module you can assign single or multiple warranties to your products, create forms and warranty presets, set warranty period from odoo backend, add warranty thumbnails, enable product warranty to renew and more. Manage all your requests in a single page, change request status with one click, send an email to your customers directly from the request manager pages, add an unlimited warranty to a product, easily sell warranties with your products, add warranties to your variable products, enable an easy overview of warranty requests for your customers, allow multiple warranty requests using this odoo module. User can verify Claim and extend the warranty.

Warranty module having functionaltiy to use for Call / Ticket Customer Service Management in odoo module. You can send a notification to the clients/customers to renew Warranty when your product warranty is expired. Under the contract, the product provides service to customers from complaint management, email, warranty management, call management, and product issue management.

CLICK TO WATCH VIDEO DEMO for Product Warranty Management in odoo
  • Product Warranty Management Supported Multiple languages with (English, Arabic, Chinese Traditional, Chinese Simplified, Danish-dansk, Dutch-Nederlands, Spanish - Español, French-français,Russia-Russian,German - Deutsch) in odoo.

  • This module supported Odoo Community and Odoo Enterprise edition

    (If you want to run in enterprise edition you have to uninstall existing helpdesk module)

    Key Features for Odoo Product Warranty Management Module

    odoo warranty management

    Analytic Dashboard

    Dashboard displays product warranty and ticket management statistics data for manage warranty claim and helpdesk in odoo.

    product warranty management module in odoo v14, v13, v12

    Manage Support Executive

    Add, edit, and delete your support employees or support agents with product warranty management module in odoo.

    product warranty manage module in odoo, helpdesk support

    Customer Support Portal

    Odoo Product warranty management solutions provides customer support portal for odoo website to help manage product warranty in odoo.

    warranty chain management, reports in odoo

    Report of Each Users

    Warranty management system allows you see all activity and reports of support users and customers.

    product warranty Ticket Filters in odoo

    Ticket Filters

    With our ticket filter feature, you can see all activity and report of customers product warranty in odoo.

    warranty management system software in odoo

    Agents/Support Executives

    Configurable auto email sending mechanism when a customer creates a support ticket from odoo website.

    assign status such as pending, queue, resolved through our warranty management system in odoo

    Status, Assign, Resolved

    Set product status for warranty and add assign status such as pending, queue, resolved through our warranty management system in odoo.

    odoo website helpdesk tickets in odoo

    Website Portal

    All supported responses are displayed in odoo website helpdesk tickets menu for customers.

    warranty claim management software in odoo

    Calender View

    From odoo product support admin, you can see all tickets in a calendar view with its status.

    odoo warranty renew warranty

    Bill/invoices List

    Support Manager can close tickets and send an invoice to customers for renewing warranty on products in odoo.

    Odoo website renew Warranty Management Module

    Document Attachment

    Document attachment functionality implements in website frontend form for product warranty in odoo.

    manage product renew warranty in Odoo

    Website Create Tickets

    Added features in odoo product warranty customer support form for creating customer tickets for product service.

    renew warranty on products in Odoo

    Roles and Rights

    Product warranty renew support odoo module, allows users to go through predefined roles and right first.

    Configuring Product warranty in Odoo

    Set Warranty Period

    You can set a product warranty period in days, months and years for product warranty verification.

    Configuring Product warranty in Odoo

    Add Warranty Renew

    Add,extend product warranty period in years, months and days with our odoo product warranty renewal feature.

    odoo warranty management

    Product warranty Dashboard

    Product warranty Website Helpdesk Support Ticket Management dashboard in odoo

    product warranty Create Support Ticket module in odoo v15, v14, v13, v12

    Create Support Ticket for Product Warranty

    Product warranty Website Helpdesk Support Ticket Management dashboard in odoo

    product warranty manage module in odoo, helpdesk support

    Product Warranty Product Configuration for product warranty

    Product Warranty Product Configuration for product warranty

    Add Free Product Warranty or Add Paid Product Warranty in odoo

    Set up the product Warranty type for each product independently. Add quick warranties or a preset warranty. Pick Included or Paid warranties include the time periods like Days, Weeks, Months, Years.


    Manage multi-item order requests in one single parent request! Process each product within the order warranty request separately. Set the Request Status for each product within the order individually and change the status to Processing, Completed, or Rejected. All the options for the full management of your multi-product warranty requests are on a single page and a click away! Returns are also available for single or multiple items or products within a single order.

    Product Warranty / Helpdesk Dashboard


    Product warranty / Helpdesk Dashboard odoo module download

    Summary Charts / List for Helpdesk


    Product warranty Dashboard odoo module with helpdesk v14

    Configure User : Click on Settings => User => Support Manager


    Product renew warranty odoo module v14, v13, v12

    In Product Module set "can be warranty" check for product warranty. Product type must be Storable Product for product warranty setup. After that "Can be warranty" field visible.


    Product set warranty odoo module v14, v13, v12

    When you checked "can be Warranty" field then you will able to see Serial Number


    Product set warranty odoo module v14, v13, v12

    Click on Lot / Serial Number button to Create or Modify Serial Number


    Product  Modify Serial Number in warranty odoo module v14, v13, v12

    Search "Can be warranty" in search view, you will get list of warranty products


    Search Warranty in product odoo v14, v13, v12

    Create customer name, serial number, customer email, warranty period
    (start date and end date) with product, Lot / serial number.


    You can create customer name, serial number, customer email, warranty period (start date and end date)

    Create Support Ticket for Product Warranty


    Create Support Ticket for Product Warranty odoo v14, v13, v12

    Ticket is created successfully


    add Warranty in product odoo v14, v13, v12

    Ticket created in backend


    product warranty helpdesk ticket odoo v14, v13, v12

    If Wrong Serial Number while creating ticket


    warranty add helpdesk ticket odoo v14, v13, v12

    Error message generated when wrong Serial Number


    warranty add helpdesk ticket odoo v14, v13, v12

    If Serial Number is already assigned to another customer:


    Serial Number is already assigned warranty odoo v14, v13, v12

    While Creating ticket Serial Number is already assigned to another customer:


    customer product warranty odoo module in Community

    Below message is generated when Serial Number is already assigned to another customer.


    product warranty odoo module in enterprise

    Product Warranty Menu


    product warranty menu odoo module in enterprise

    According to Product and Serial Number and Warranty period will be defined


    product warranty menu odoo module in enterprise
    product warranty menu odoo module in enterprise

    Support Manager can Create Task, Assign to team


    Support Manager product warranty odoo module

    Following Task will created


    product warranty management in odoo

    Support Manager can Create Invoice


    product warranty Support Manager can Create Invoice in odoo

    Following Invoice will created


    product warranty Support Manager can Create Invoice in odoo

    Support Manager can Create Repair


    product warranty Support Manager can Create Repair in odoo

    Following Repair will created


    Repair product warranty Support in odoo

    In chatter box, invoice number and repair number will be listed


    chatter box product warranty Support in odoo

    Invoice Number and Repair Number will be listed out


    warranty module in odoo

    Support Manager can create Timesheet


    Support Manager can create Timesheet warranty module in odoo

    Settings --> users --> Support user


    warranty module Configuring in odoo

    Support User cannot create Task, Invoice


    warranty module Configuring in odoo

    Kanban View - Tickets with Status (New, In Progress, Solved)

    Customer tickets status (New, Pending, Progress, Resolved) - You can modified as per your requirement


    helpdesk tickets kanban view in odoo

    List View - Tickets with Status (New, In Progress, Solved)


    helpdesk tickets kanban view in odoo

    Form View - Detail page of Customer Ticket


    helpdesk tickets kanban view in odoo

    Form Activity View - Tickets with Status

    Manage customer tickets and see all tickets in the activity view


    helpdesk tickets kanban view in odoo

    Calendar View - Tickets with Status

    Manage customer tickets and see all tickets in the calendar view


    helpdesk tickets kanban view in odoo

    View Ticket for User

    User can communicate and can see details of Ticket


    helpdesk tickets kanban view in odoo

    Search Ticket by User


    helpdesk tickets kanban view in odoo

    Wrong Ticket number search by User


    helpdesk tickets kanban view in odoo

    Odoo Products Warranty management WorkFlow


    helpdesk tickets kanban view in odoo

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    For Technical Help and Support

    At Axistechnolabs we offer end to end solution for all Odoo services which includes custom development, integration, migration, analysis & consultation.

    Incase of any question regarding this module feel free to email us on business@axistechnolabs.com

    download doctor appoitment odoo module from odoo app store
    Odoo Proprietary License v1.0
    This software and associated files (the "Software") may only be used (executed,
    modified, executed after modifications) if you have purchased a valid license
    from the authors, typically via Odoo Apps, or if you have received a written
    agreement from the authors of the Software (see the COPYRIGHT file).
    You may develop Odoo modules that use the Software as a library (typically
    by depending on it, importing it and using its resources), but without copying
    any source code or material from the Software. You may distribute those
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    LGPL, MIT, or proprietary licenses similar to this one).
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    ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
    DEALINGS IN THE SOFTWARE.
    

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