RMA - Return Merchandise Authorization Return Exchange Management

by
Odoo

63.19

v 13.0 Third Party 13
Required Apps Inventory (stock)
Purchase (purchase)
Sales (sale_management)
Invoicing (account)
Lines of code 2149
Technical Name scs_rma
LicenseLGPL-3
Websitehttp://www.serpentcs.com
Also available in version v 9.0 v 12.0 v 11.0 v 10.0
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Required Apps Inventory (stock)
Purchase (purchase)
Sales (sale_management)
Invoicing (account)
Lines of code 2149
Technical Name scs_rma
LicenseLGPL-3
Websitehttp://www.serpentcs.com
Also available in version v 9.0 v 12.0 v 11.0 v 10.0

Return Merchandise Authorization

RMA allows you to process several return functions, such as exchanges, refunds, store credits and return of return.RMA can be initiated by the Sale order/Purchase Order or can be initiated by the Picking at any time after an order has been placed.

RMA Configurations

  • Configure source location and destination location in your company.

  • Go to RMA >> Configuration >> Reasons.

Generate RMA

  • You can Generate RMA easily after configuring above things.

Submit Generated RMA

  • Click on 'Submit' button to submit the generated RMA.

Generated Picking

  • By clicking on 'Approve RMA' button it will generate picking and invoice.

Validate Generated Stock Picking

  • Validate your pickings

Close RMA

  • By clicking on 'Done' Button your RMA will be closed.

EXCHANGE & RETURN

  • RMA is also used to manage exchange and return.

Generate RMA

  • Generate RMA with return and exchange both action.

Submited RMA

Generate Pickings

  • It will Generate pickings for Return products and exchange product

Generated Invoices

  • It will create separate invoices for Return products and exchange product.

Validate Invoice

  • Validate your invoices.

Payment Registration

  • Register your payment.

RETURN OF RETURN

  • RMA manages Return of Return facility.

Generate RMA

  • Generate RMA by selecting correct picking of placed order.

Generated Picking

  • It will Generate pickings for Return products.

Generated Invoice

  • It will Generate credit note of returned product.

BY SERIAL NO.

  • RMA manages serial no. of products.

Generate RMA

  • Generate RMA by adding serial no. and clicking on 'Check Serial No.' Button.

Generated RMA

  • It will fetch picking and other details regarding that serial no.

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