Fleet/Auto/Vehicle Repair Service Scheduler, Online Request Management and Fleet Integration

by
Odoo

172.87

v 14.0 Third Party 16
Live Preview
Required Apps Fleet (fleet)
Project (project)
Website (website)
Inventory (stock)
Invoicing (account)
Sales (sale_management)
Employees (hr)
Lines of code 130149
Technical Name fleet_repair_request_management
LicenseSee License tab
Websitehttp://www.probuse.com
Also available in version v 15.0 v 13.0 v 12.0 v 10.0 v 11.0
You bought this module and need support? Click here!
Required Apps Fleet (fleet)
Project (project)
Website (website)
Inventory (stock)
Invoicing (account)
Sales (sale_management)
Employees (hr)
Lines of code 130149
Technical Name fleet_repair_request_management
LicenseSee License tab
Websitehttp://www.probuse.com
Also available in version v 15.0 v 13.0 v 12.0 v 10.0 v 11.0

Fleet/Auto/Vehicle Repair Service Scheduler, Online Request Management and Fleet Integration

This app allows you to manage online requests from your customer for fleet/vehicle/service repairs and it also integrates with Odoo standard fleet app.
This module is fully integrated with Odoo fleet module and repair module.


Main Features:

  • Your Customers can send Fleet/Auto/Vehicle Repair requests from your website and also attach documents/images as attachment while submitting a form.
  • Generation of unique repair request on submission and record it as fleet repair request in backend.
  • Customers can check the status of all their own fleet repair requests submitted by them on my account page of your portal.
  • Allow your user to print a PDF report of fleet repair requests.
  • Repair User / Technician can communicate with customers using chatter and fill timesheets on workings on their requests.
  • Repair Manager can close fleet repair requests and send repair requests for feedback to customers.
  • Customers can give feedback and rating of fleet repair requests done by the user.
  • Manage your fleet repair request using the assignment repair team.
  • For more details please watch the video and check the below screenshots.

General Workflow:

  • Customers come on websites and want to book fleet/auto/vehicle repair requests.
  • Customers go to the link to create a repair request.
  • Customers can see the form and fill in details. (View Timeslots button allows him to see available time to meet Advisor/Representative).
  • Customer can choose multiple services - Pricing are shown if price not available on service form in backend then it will show 'Ask Advisor for Pricing'
  • Customers can choose Year, Make, Model and enter a number plate / License Plate. (System will search License Plate in odoo list of fleets/vehicle and if found then it automatically link Vehicle in backend otherwise repair manager has to create new vehicle.).
  • On submission of repair request system will create repair request in backend as well as create appointment/meeting with advisor.
  • Repair manager can open a repair request in the backend, see details entered by the customer and also fill some details manually and assign that request to technical or repair use.
  • Repair manager will create the vehicle (if not available in the system), service logs, and repair order.
  • Repair users can work on repair requests and fill timesheets.
  • Repair managers can close the request and that will send an email to the customer to request for feedback.
  • Customers can fill in online feedback.

Menus Available:

  • Fleet Repair
    • Analytic Account
      • Analytic Accounts
  • Configration
    • Appointment Slots
    • Fleet Teams
  • Fleet Repair
    • Fleet Repair Request
  • Reports
    • Repair Analysis

Repair Users Examples for Screens Below

  • Customer ===> Edwin Hansen
  • Repair Manager ==> Mitchell Admin Edward Foster
  • Repair User ==> Marc Demo

Role of Customer

  • Customers can go to the link to create a fleet repair request from your website.
  • Customers can send Fleet/Auto/Vehicle Repair requests from your website by filling a form and also attach documents/images as attachment while submitting a form.
  • Customers can fill in online feedback using a link in mail.
  • Customers can view submitted requests in My Account Portal.

  • Role of Repair Manager

  • Manager can assign requests to Repair Users/Technicians.
  • Manager can create a meeting appointment with the team and customer.
  • Manager can create a Task / Job Order.
  • Generation of unique repair request on submission and record it as fleet repair request in backend.
  • Repair manager will create the vehicle (if not available in the system), service logs, and repair order.
  • Repair Manager can view and manage vehicles using buttons.
  • Repair Manager can create and manage a work order / tasks related to request.
  • Print PDF Report of repair request.
  • Repair Manager can close the repair request at the end of the repair.
  • Repair managers can close the request and that will send an email to the customer to request for feedback.
  • View feedback rating repair request form on the backend.

  • Role of Repair User/Technician

  • Repair Users can see and manage repair requests assigned by the repair manager.
  • They can work on repair tasks / job orders and repair orders assigned to them. And fill timesheets.
  • Repair User/Technician can Communicate with customers using chatter and fill timesheets on workings on their requests.
  • Repair User / Technician can also view meetings/appointments on request, vehicle services since they are going to attend it.

  • Edition Compatibility:


    Enterprise Odoo.sh Community

    Create Repair Request Page Menu on Website


    Fleet Repair Request Submit Form / Page


    Repair request online form - Logged in with Edwin Hansen Customer Example

    Service types listed are dynamic and coming from Odoo fleet services

    Acknowledgement Message on Submit

    Repair Manager Mitchell Foster assigning Repair Request

    Repair Manager Mitchell Foster View Meetings

    Repair Manager Mitchell Foster With Create Vehicle button

    Repair Manager Mitchell Foster ==> Created Vehicle Show

    Repair Manager Mitchell Foster ==> Created Vehicle Show

    Repair Manager Mitchell Foster ==>Create Vehicle Services Button

    After Click Open Wizard

    Repair Manager Mitchell Foster ==> View Created Vehicle Services Now

    Repair Manager Mitchell Foster with Create Job Order / Work Order Button

    Repair Manager Mitchell Foster ==> Create Job Order / Work Order

    Repair Manager Mitchell Foster with Create Repair Order button

    Repair Manager Mitchell Foster ==>View Repair Order Now

    Repair User Marc Demo Send Message On Customer

    Repair User Marc Demo ==> Created Task/JOb Order/Work Order Show

    Repair User Marc Demo ==> Created Task/JOb Order/Work Order Form View

    Repair User Marc Demo ==> Repair Orders Form View

    Repair User Marc Demo ==> Services Smart Button

    Repair User Marc Demo ==> Services Form View

    Repair User Marc Demo ==> Services Form View

    Repair User Marc Demo ==> Services Form View

    Repair User Marc Demo works on Repair Request and fills Timesheets

    Repair Manager Mitchell Foster Set to Close Fleet Repair Request on Request is Completed.

    Customer Edwin Hansen Received Email

    Customer Edwin Hansen give Repair Work Feedback

    Thank You Message for Giving Feedback to Customer

    Your Fleet Repair Request on Portal/My Account for Customer

    List of Repair Requests - Login with Edwin Hansen Customer on My Account / Portal on Website

    Display Fleet Repair Request Form to Edwin Hansen Customer on Portal

    Repair Manager Mitchell Foster ==> View Feedback on Repair Request in the Backend

    Print Fleet Repair Request PDF Report Sample

    Repair Request Analysis Report for Manager

    Repair Request Bar Chart Report

    Repair Request Line Chart Report

    Repair Request Pie Chart Report

    Fleet Repair Team - Form View

    If you set any team as the default team then the repair request created from the website will be set as the default team but later you can change it.

    Appointment Slots- List View for Online Appointment with Customer

    Appointment Slot Form View

    Set Adviser / Appointee

    Configure Adviser / Appointee.

    Service Types List View Setup

    Analytic Accounts List View - [Odoo Standard]

    Contact / Support
    Introducing Probuse Consulting Services Pvt. Ltd.

    If you need any help or want more additional features, you may contact us through:
    Email: contact@probuse.com
    Website: www.probuse.com
    Skype: mustufa_probuse

    Probuse Consulting Service Pvt Ltd is an Software and Web development specialist which offers complete business application together. We are well experienced to provide a face for your business on the software and Internet level.

    Probuse Consulting Service Pvt Ltd is a specialist in Odoo/OpenERP services and could give your business open source hand to drive.

    Our Services

    • Odoo Implementation

    • Odoo Support

    • Odoo Customization

    • Odoo Migration

    • Odoo Training

    Odoo Proprietary License v1.0
    This software and associated files (the "Software") may only be used (executed,
    modified, executed after modifications) if you have purchased a valid license
    from the authors, typically via Odoo Apps, or if you have received a written
    agreement from the authors of the Software (see the COPYRIGHT file).
    You may develop Odoo modules that use the Software as a library (typically
    by depending on it, importing it and using its resources), but without copying
    any source code or material from the Software. You may distribute those
    modules under the license of your choice, provided that this license is
    compatible with the terms of the Odoo Proprietary License (For example:
    LGPL, MIT, or proprietary licenses similar to this one).
    It is forbidden to publish, distribute, sublicense, or sell copies of the Software
    or modified copies of the Software.
    The above copyright notice and this permission notice must be included in all
    copies or substantial portions of the Software.
    THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
    IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
    FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
    IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
    DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
    ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
    DEALINGS IN THE SOFTWARE.
    

    Please log in to comment on this module

    • The author can leave a single reply to each comment.
    • This section is meant to ask simple questions or leave a rating. Every report of a problem experienced while using the module should be addressed to the author directly (refer to the following point).
    • If you want to start a discussion with the author or have a question related to your purchase, please use the support page.