Viber configuration

Create Viber bot and get Token of the bot.

Installation

• Install this module in according to Sync Studio Documentation

• Install python packages:

  python3 -m pip install viberbot
  

• Due to Odoo limitations, one of the following workarounds should be applied on setting up webhooks:

  • either delete line that raise exception in case of type mismatching (search for Function declared as capable of handling request of type in standard Odoo code). In most cases, this workaround doesn't need to be reverted
  • or open file sync/controllers/webhook.py and temporarily change type="json" to type="http"

Specific installation of queue_job

If messages from Odoo to Viber Bot haven't been sent the problem may be in the wrong queue_job installation. You should check how to install this module in its docs In particular, you need to add queue_job to server_wide_modules.

Configuration

• Open menu [[ Sync Studio ]] >> Sync Projects
• Choose Viber project
• Go to Parameters tab
• Click [Edit]
• Set Parameters and Secrets:
  • VIBER_BOT_TOKEN
  • BOT_NAME
  • BOT_AVATAR_URL
• Click [Run Now] button in SETUP_WEBHOOK

Usage

Viber:

• send some message to the created bot

In Odoo:

• Open [[ Discuss ]] menu
• RESULT: there is new channel for the viber contact
• Open the channel and reply to message

In Viber:

• RESULT: the message is delivered via bot

You can continue chatting this way