v 15.0 Third Party 411
Download for v 15.0 Deploy on Odoo.sh
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Odoo Apps Dependencies Discuss (mail)
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Lines of code 7144
Technical Name sync_whatsapp
Websitehttps://apps.odoo.com/apps/modules/15.0/sync
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Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Discuss (mail)
Community Apps Dependencies
Lines of code 7144
Technical Name sync_whatsapp
Websitehttps://apps.odoo.com/apps/modules/15.0/sync

WhatsApp Integration

Be in touch with your customers via WhatsApp

Version: v15.0.2.0.0


Tested and maintained by
IT Projects Labs
Assistance: help@itpp.dev

WhatsApp Integration

Chat API

  • Register in Chat API: https://app.chat-api.com/
  • Choose WhatsApp project
  • Follow "Attention message". Choose authorization method depending on given message
  • Scan QR code using WhatsApp
  • Remember given "Your API URL" and "token"

Note. There is a free alternative to Chat API. Use it on your own risk: https://github.com/itpp-labs/whatsapp-api-service

Installation

  • Install this module in according to Sync Studio Documentation
Specific installation of queue_job

If messages from Odoo to WhatsApp Bot haven't been sent, the problem may be in the wrong queue_job installation. You should check how to install this module in its docs. In particular, you need to add queue_job to server_wide_modules.

Configuration

  • Open menu [[ Sync Studio ]] >> Sync Projects
  • Choose WhatsApp (Chat API) Integration project
  • Unarchive the project: Action > Unarchive
  • Go to Parameters tab
  • Click [Edit]
  • Set Parameters and Secrets:
    • WHATSAPP_CHATAPI_API_URL
    • WHATSAPP_CHATAPI_TOKEN
  • Got to Manual Triggers tab
  • Click [Run now] button on the SETUP_WEBHOOK line

Usage

WhatsApp:

  • send some message to the created bot

In Odoo:

  • Open [[ Discuss ]] menu
  • RESULT: there is new channel for the whatsapp contact
  • Open the channel and reply to message

In WhatsApp:

  • RESULT: the message is delivered via bot

You can continue chatting this way

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Please choose a rating from 1 to 5 for this module.
good
by
Elbert Spence
on 6/19/23, 4:26 AM

great! google">https://google.com">google


app.chat-api com no longer available
by
efrain.carreon@transgenia.org
on 3/27/23, 10:57 PM

I guess the  https://app.chat-api.com/ is no longer available.

What can we use instead of that service?


by
chandu
on 11/10/22, 11:32 AM

is  Sync Studio  module  is required to install sync_whatsapp.

Re:
by
Elizaryev Ivan Nikolaevich
on 11/21/22, 10:04 AM Author

Hello!

Yes, the Sync Studio is a basic module and WhatsApp integration is made on top of it


by
chandu
on 11/10/22, 11:30 AM

Hi

is  Sync Studio  module  is reqwrid to install sync_whatsapp.