Allo: AI Second Business Phone

What is Allo?

Does Odoo have VoIP?

Yes, Odoo includes a native VoIP feature that allows users to make and receive calls directly within the platform. It integrates with the open-source Asterisk server and supports features such as call pop-ups, click-to-call, call recording, and queue management. However, setting it up requires some technical configuration, including SIP and WebRTC setup. For a simpler solution, many users choose to integrate third-party VoIP providers like Allo.

Can you make phone calls from Odoo?

Yes, you can make phone calls from Odoo either by using its native VoIP feature (which requires configuring an Asterisk server) or by installing a third-party VoIP app like Allo.

Can I record my sales calls on Odoo?

Yes, you can record sales calls in Odoo if you're using its native VoIP integration with an Asterisk server. Call recording is supported, but it must be enabled and managed on the Asterisk side—Odoo simply accesses the stored recordings. Alternatively, you can use a third-party VoIP provider like Allo if you prefer not to manage your own server.