"Website Helpdesk Support "
This module allow you manage your customer support ticket, ticket portal, billings for support, Timesheets.
This apps helps to Manage Customer Helpdesk Support Ticket from website including timesheet and invoice
Customer Warranty Claim Management and Backend Integrated with Return Merchandise Authorization (RMA)
This app allow support technician to have start/stop/pause timer for ticket and allow him to take digital signature of customer.
This app allow you to create knowledge base for support tickets. Questions and Answers for Helpdesk.
This app allow you make solution on ticket/issue of helpdesk and send to customer and Portal View of Solution.
This app allow you to create service level agreements and print and send your customer by agreeing SLA level.