This app provide HelpDesk Service Level Agreement (SLA) with Consumption of estimated hours and delay analysis.
Allows to manage employee timesheet activity for particular ticket by user
Allows to set billable timesheet and create invoice for billable timesheet
Allows to merge ticket timesheet details
This app allow your agents/technicians to access tickets from portal.
This app allow helpdesk team to do make analysis of cost and revenue of tickets by analytic accounts.
This Module Generate Warning When entered email is Restricted.
This app allow support technician to have start/stop/pause timer for ticket and allow him to take digital signature of customer.
This module all ticket user to lock helpdesk ticket.
This app allow your customer to view all your teams in website and allow them to create ticket.
Allow to set alias on team so when customer send mail to this it will automatically set this team on ticket.
Multi-Purpose Helpdesk With Ticket Management For Projects
Helpdesk ticket number on timesheet
This app allow your customers and technician to Scan and Submit Images from Support Ticket my account menu.
This app allow you to have report for time slots of helpdesk tickets.
Helpdesk Working Hours/Time and Upcoming Holidays
odoo app will help to Import Project Task from CSV or XLS format