This app provide HelpDesk Service Level Agreement (SLA) with Consumption of estimated hours and delay analysis.
This app allow helpdesk team to do make analysis of cost and revenue of tickets by analytic accounts.
This Module Generate Warning When entered email is Restricted.
This module allow you set subject in ticket internal notes and send messages.
This module all ticket user to lock helpdesk ticket.
Allow to set alias on team so when customer send mail to this it will automatically set this team on ticket.
Allow your customer to close ticket from portal..
This app allow your customers to Scan and Submit Images from Support Ticket my account menu.
This app allow you to have report for time slots of helpdesk tickets.
Helpdesk Working Hours/Time and Upcoming Holidays
Project Tasks Bugs and Issues Management.
This module allow to create job cost sheet for car repair services.
This module allow to create job cost sheet for machine repair services.
Create / Edit project job cost sheet for hall / conference rooms booking requests.
Job Inspection process of your car repair requests.
Job Inspection process of your machine repair requests.
This app allow you to create knowledge base for support tickets. Questions and Answers for Helpdesk.
Job Cost Sheet for Law Firms Advocate Project / Cases
Advocate Cases and Hearings Manage for Law Firm.
Customers to view machine job inspection on my account portal