This is a full-featured knowledge management tool to be used in any industry and by any firm. The app serves to accumulate, to curate, to utilize, and to share organizational knowledge within your company and outside it. The tool consists of the core module and extra optional add-ons:
- KnowSystem - a core of knowledge management. It might be used stand-alone as a complete internal knowledge base system. Its price is €228.
- KnowSystem: Website and Portal - an optional module, which let you publish articles to website, share them with portal users, and use website builder to update articles. The features assumed by this add-on are marked by the icon . Its price is €40.
- KnowSystem: Custom Fields - an optional module, which which let you add and show custom fields for articles (backend). The features assumed by this add-on are marked by the icon . Its price is €48.
- KnowSystem: Custom Fields for Website and Portal - an optional free module, which show custom fields on website and portal pages (frontend). The features assumed by this add-on are also marked by the icon .
- KnowSystem: Multi Languages - an optional module, which let you translate articles, sections and tags for installed in Odoo languages. The features assumed by this add-on are marked by the icon . Its price is €10.
Innovative single-view interface
Your knowledge base might be efficiently structured by a hierarchy of sections and a tree of tags. Using those alongside with intuitive sorting and search tools, users would quickly find required articles.
From the same interface editors may create and update any knowledge-related documents, change articles in batch, set up security. Without a need for excess navigation.
Fast, comfortable, and professional knowledge recording
Drag and drop building blocks to write a new article. The process is simple while the result is professional looking. The backend editor let users create knowledge paragraphs with strict HTML style, what is especially useful for printing and messaging. The website builder motivates users to prepare advanced knowledge pages as they are part of your web portal.
By using templates with pre-defined styles you may also speed knowledge generation up and standardize articles' appearance.
Get benefit from your knowledge
Knowledge base is not to archive best practices but to use them in business. That is why KnowSystem let you efficiently employ articles: reach required ones right from any Odoo document form, reference or cite those in discussions from an email composer, print them as a PDF file with your company individual layout.
WIKI-like revision system
Each time you update an article (title, content, tags, sections, attachments), KnowSystem saves a previous version. So, intellectual assets are secured from sudden harm or a human mistake, since you can any time recover any revision. Breaking becomes harder than restoring.
Individual partner knowledge base portal
Knowsystem let you organize a web portal personally for each customer just by selecting articles to be shared. Depending on loyalty level, products in use, related projects, different partners would access different manuals, guidelines, frequently asked questions, specifications. You can design an article especially for a definite company, or use the same knowledge experience among multiple clients.
Public knowledge base
Self service is a way to cut your costs. To that aim KnowSystem let you prepare a public online library with FAQ, marketing information about products and services, software manuals, and so on. Through that your team will spend less time on repetitive issues from prospects, clients, and just by-passers.
Team work for knowledge creation
KnowSystem inspires interactions for continuous knowledge base improvements. Users and editors might take part in discussions, follow revisions, evaluate articles by likes and dislikes, plan daily activities.
Custom fields to structure knowledge
Different types of knowledge might sometimes require not only different style and structure but also different extra attributes, like a book reference, a responsible sales team, or an IP address. KnowSystem let you add and show custom fields for that goal.
Knowledge is secured and might be safely shared
KnowSystem works across the whole organisation: any Odoo user may rely upon knowledge base. Simultaneously, you can simply manage and control who can access and who can edit each particular section or article.
Create learning tours
A tour is a set of articles in predefined order. The idea is to follow certain steps of study one by one in the special interface. For example, all new employees should get acquainted with a number of instructions. With help of tours, you may control employees progress. Do they really confirm that articles are read?
Multilingual knowledge base
KnowSystem let you translate articles to installed in Odoo languages. In such a way users might read and edit articles in a language from their preferences.
Knowledge base for any industry and business
KnowSystem is a universal tool which might be configured to any business goal and any set of Odoo apps: for helpdesk, marketing, IT, HR, project management, so on and so on.
The module features and support depend on your Odoo version. Please select required one on the top right of this page.
We guarantee to provide a working plan by your issue within 5 days. The most of issues are solved within 2 business days.
OdooTools is the team of developers and business analysts to help you extend Odoo potential. We have been communicating with end users to whom the software became the main business tool since 2012. As a result, we are proud of dozens of successful Odoo apps developed. We are open for new ideas and challenges to create the best Odoo tools for business needs all over the world.
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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Hi, - Can you upload attachments to the records? - Is the Module translated to spanish?
Hello Cristian, as for attachments: yes, each article has the field to add files. As for translations: the module is available only in English purposefully cause in other languages translations made by us would not be precise. Simultaneously, you can translate all interface terms using standard Odoo language tools.