Whatsapp E-commerce Order and Product Presales-Support

by
Odoo

$ 63.79

v 11.0 v 12.0 Third Party 3
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • eCommerce (website_sale)
• Discuss (mail)
• Website Builder (website)
Lines of code 3227
Technical Name sh_website_wtsapp_shop
LicenseSee License tab
Websitehttps://www.softhealer.com
Versions 11.0 14.0 13.0 12.0 17.0 15.0 16.0
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • eCommerce (website_sale)
• Discuss (mail)
• Website Builder (website)
Lines of code 3227
Technical Name sh_website_wtsapp_shop
LicenseSee License tab
Websitehttps://www.softhealer.com
Versions 11.0 14.0 13.0 12.0 17.0 15.0 16.0

Whatsapp E-commerce Order and Product Presales-Support

Whatsapp E-commerce Order: Currently, in odoo, there is no feature where you can manage cart orders direct in the WhatsApp. Our module will provide that feature. Your customer can share shopping cart items from the odoo website to the WhatsApp executive who processes eCommerce orders in the WhatsApp. Here your customer has to choose items and click the Whatsapp button to place that order into the WhatsApp.

Whatsapp E-commerce Products Presales/Support: Currently, in odoo, there is no feature where you can manage product presales support in the WhatsApp. Our module will provide that feature. Your customer gets product support from the odoo website to the WhatsApp executive who gives presales support in the WhatsApp.

WhatsApp Live Chat: Now your customers can chat with you at WhatsApp, directly from your odoo website to the mobile!! No need to add your mobile phone number to the mobile address book. This feature allows you to create a WhatsApp chat button and chat with your customers through WhatsApp.

Whatsapp E-commerce Order - Multiple video

Whatsapp E-commerce Order - Individual video

Whatsapp E-commerce Products Support - Multiple Video

Whatsapp E-commerce Order and Product Support - Individual Video

  • Your customer can select shopping cart products for place order in the WhatsApp.
  • You can manage product presales support in the WhatsApp.
  • Easy to place customer orders in the WhatsApp.
  • You can choose 2 option for place cart order/presales support through WhatsApp,

    A) Individual: If you have one person who manages all product support/orders then select individual.
    B) Multiple: If you have a team that manages different orders/ gives support for different products then select multiple. (You can manage time and holidays for all team members).
  • You can customize your custom Whatsapp button,

    A) Color: You can change the font and button color.
    B) We provide different 9 styles for the WhatsApp button.
  • We have 2 ways for Whatsapp requests,

    A) Modal-Popup: When you click the WhatsApp button it opens a wizard for general details for Whatsapp message.
    B) Direct message: When you click the WhatsApp button it sends a direct WhatsApp message.
  • You can clear carts after sending cart order details to the WhatsApp message.
  • You can chat with your customer using live chat feature.
  • You can display the WhatsApp live chat block in the multiple positions like the top left, top center, top right, mid-left, mid-center, mid-right, bottom left, bottom center, bottom right.
  • Your customer does not need to add your mobile phone number to the mobile address book. The chat will be opened automatically with your phone number, even on desktop and on mobile.
  • You can define a predefined message to send when your customer clicks on WhatsApp button.

Individual Whatsapp Manager Flow

Whatsapp cart order/product support configuration.


Enable "Order On Whatsapp" to place an order in the WhatsApp.


Now you can chat for presales support/place an order in the WhatsApp.


If you have ticked modal-popup in the WhatsApp requests then this wizard opens after press the WhatsApp button. Fill the details and press the "Submit" button.


Now you can chat.


Now we select multiple products and press the WhatsApp button to place an order in the WhatsApp.


If you have ticked modal-popup in the WhatsApp requests then this wizard opens after press the WhatsApp button. Fill the details and press the "Submit" button.


Now you can chat.


If you enable the "Clear Cart" option in configuration then your carts will clear after sending cart order details to the WhatsApp message.


Multiple Whatsapp Manager Flow

Whatsapp cart order/product support configuration.


Press "Configure Team Member" if you have a team that gives support for different products/manage different orders, Whatsapp team member kanban view looks like this.


Whatsapp team member form view looks like this.


In the product form view, all team members WhatsApp button is available.


If you have ticked direct message in the WhatsApp requests then when you click the WhatsApp button it sends a direct WhatsApp message.


In the product form view, all team members WhatsApp button is available who handle cart orders.


If you have ticked direct message in the WhatsApp requests then when you click the WhatsApp button it sends a direct WhatsApp message.


If you enable the "Clear Cart" option in configuration then your carts will clear after sending cart order details to the WhatsApp message.

In website settings, you must configure below fields in order to display "WhatsApp Chat" icon in website.


"Ball" style "WhatsApp Chat" icon looks like below.


"Button" style "WhatsApp Chat" icon looks like below.


In mobile view, icon looks like below.

Version 11.0.1 | Released on : 26 September 2020

  • Initial Release.
  • Yes, this app works perfectly with Odoo Enterprise as well as Community.
  • Yes, This app is compatible with Odoo's Multi-Website/Multi-Company Feature.
  • Yes, we provide free upgrades as well as free support for 90 days.

You May Also Like

Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

Please log in to comment on this module

  • The author can leave a single reply to each comment.
  • This section is meant to ask simple questions or leave a rating. Every report of a problem experienced while using the module should be addressed to the author directly (refer to the following point).
  • If you want to start a discussion with the author or have a question related to your purchase, please use the support page.