Asterisk Calls

by
Odoo 6

350.00 €

v 10.0 v 11.0 v 12.0 Third Party 74
Included Dependencies
Technical Name asterisk_calls
LicenseOPL-1
Also available in version v 11.0 v 10.0 v 13.0
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Included Dependencies
Technical Name asterisk_calls
LicenseOPL-1
Also available in version v 11.0 v 10.0 v 13.0

Asterisk Calls

Manage your Asterisk calls from Odoo!

Icon

Features

  • SIP client agnostic - you can connect Odoo VoIP WebRTC client or any other SIP softphone or hardphone.
  • Partners calls history with consolidation on parent company with grouping by partner employees.
  • One click Partner creation from phone number.
  • Top-10 callers (incoming / outgoing / partners / staff).
  • Active calls management: pickup, spy, hangup, mute.
  • Advanced call routing by Partners segments.
  • Direct call connection to patrner's manager extension.
  • Advanced call history analytics.
  • Keep missed calls from partners under your control.
  • Call recording, sharing and discussion.
  • One click opening of partner form.
  • Auto open partner's form on partner's call.
  • Dashboards with top callers, company missed calls, daily traffic and more.
  • Automatic arhiving.
  • All Odoo installation types are supported! (community, enterprise and odoo.sh)
  • Works with any Asterisk distribution (only AMI connection used)!
  • Asterisk support is available. See Support section below.
  • More features coming....
  • Custom development available....

Documentation

For documentation and support visit OdooPBX.com.

Demo

Demo server is available here:
  • URL: demo.odoopbx.com
  • username: demo
  • password: demo

You can dial number +1-470-809-9548 from your mobile phone and see this in action in Calls menu.

Demo has all Asterisk addons installed. Every addon makes its own menu so you can easily understand which functionality belongs to which module.

You can connect your SIP phones and trunks to make real calls. Please contact for individual demo setup.

Please note that demo is re-created every night so your test calls and data is removed.

Screenshots

Calls popup widget

Calls popup widget

Active calls widget available from any place.

Users can manage only own calls. Managers can manage all calls.

If Partner is not found create a new Contact with one click on partner column.

Call monitor

Call monitor

When you click Calls top menu you are immediately sent to Active Calls view.

Accroding to your permissions set by Calls Administrator you can pickup an active call, spy on it, whisper privately to your collegue, or even barge into active call and talk to both parties.

User directory

User directory

User directory - this is your company internal phone book with click to call feature.

Map your Asterisk phone extensions to Odoo users to allow dialing features.

Partner calls

Partner calls

You can see partner calls.

You can call your partners with one click.

Call history

Call history

Search and filter calls:

  • Answered
  • Missed
  • Incoming
  • Outgoing
  • Call from Partners
  • More...
Group calls by:
  • Partner
  • From user
  • To user
  • Date
  • Call Dispostion (status)

History Graph views

History Graph views

Visualize your phone traffic by your own criterias. Amount of calls per month can give you an idea on how your company grows.

Add your favorite graphs to your dashboard and keep an eye on the phone traffic. give you an idea on how your company grows.

Call Recordings

Call Recordings

Call recordings are stored in database or file storage (as configured).

WAV / MP3 file formats are supported.

Recordings can be listned or downloaded.

User can access only recordings of his calls or partners where user is the sales person.

Supervisor can access all call recordings.

Partner's recordings tab

Partner's recordings tab

Recorded calls are also available from partner's form in a separate tab.

You can see when call with customer happens and which user was in talk.

Partner's call history in chatter

Partner's call history in chatter

Partner calls history is also availale in chatter form.

All can see which user was in talk with partner.

Recordings are available only to users who has access permission.

Monthly reports

Monthly reports

Special Calls Dashboard shows you special call statistics where you will see top blabbers, top partners and phone traffic distribution.

Deeply analize calls traffic using Odoo's pivot view.

History Pivot view

History Pivot view

Deeply analize calls traffic using Odoo's pivot view.

Odoo PBX module index

Asterisk PBX

Odoo based enterpise turn key PBX.

Asterisk Common - PBX Connector

Common module for other Asterisk addons.

Asterisk Calls

Call analytics, tracking and management.

Asterisk Calls CRM

Asterisk Calls CRM addon.

Asterisk Calls Multi PBX

Addon module to better visualize many Asterisk servers calls.

Asterisk Base

Asterisk PBX Management application

Asterisk Base Queues

Asterisk Queues management addon

Asterisk Base SIP

SIP peers and trunks management

Support

Bugs, feature requests

For community support and documentation please visit OdooPBX.com

For bugs and feature requests please submit a request here: mailbox@odoopbx.com

.

Asterisk / FreePBX support

This module requires a running Astrerisk instance.
Network connection between Asterisk and Odoo instance is required.
Please refer to Asterisk documentaion for Asterisk configuration.

If you are a novice in Asterisk/FreePBX and do not know how to complete Asterisk part of installation you can request paid support to help you setup your PBX. Please submit a request to mailbox@odoopbx.com.

Asterisk! Enjoy with Odoo!

The documentation is available at OdooPBX.com.

Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

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great app!
by
Hans Maximilian Rickhoff
on 7/27/19, 10:44 AM

this app impresses all my employee the most! superb support!


The best way to connect Odoo and asterisk
by
Igor Vinnychuk
on 4/1/19, 7:37 AM

The developer provides great support in any question The APP provides full functionality for implementing call-center based on ODOO Besides he is very welcome


Developer loves what he is doing.
by
Walter Lara
on 3/2/19, 10:42 AM

He is constantly in communication with his following on group chat getting feedback on how to improve the module. Very dedicated in what he is doing and providing exceptional support. Highly recommended.


Awesome Module, Thanks Max
by
Musinguzi Christian
on 2/12/19, 8:12 AM

Thanks alot Odooist, I have been looking for this for quite some time. A marriage between my Two best Opensource applications :). Module Works quite well and I think has lots to offer in relation to key BI info in Odoo. Someone though may need to have abit of experience in asterisk to have all things working properly. But Max has been of so much help in getting things up and running.


What is needed?
by
Daly Babay
on 1/28/20, 4:25 AM

Hi I have a phone number with a provider and would like to know what is exactly needed so I can start using your app with call recording also. Will it process a call queue list of leads ( 500-5000 leads ) so I can give it to a call center to call them from my ERP?

Re: What is needed?
by
Max
on 1/29/20, 7:23 AM Author

Your scenario is possible. Pls contact (see contact details on documentation page).


When calling from asterisk odoo
by
Unicom Soft
on 1/20/20, 5:24 AM Confirmed Purchase

Message handler not found for originate

Re: When calling from asterisk odoo
by
Max
on 1/29/20, 7:22 AM Author

Pls contact directly for assistance.


by
a7med.nor@gmail.com
on 12/14/19, 1:54 PM

i don't understand you integrate odoo with asterisk server or you install asterisk on same odoo server ?

Re:
by
Max
on 1/29/20, 7:20 AM Author

Asterisk and Odoo integration is implemented using a middleware software called Agent. The Agent runs on (or near) Asterisk server and forwards AMI messages to Odoo and also accepts commands from Odoo (Originate for example). See documentation for architecture diagram and configuration.


Great and useful app
by
Alex Fischer
on 9/30/19, 5:13 AM

The app does exactly what is says and works flawlessly. We are very happy with this purchase. It is totally worth the money. A very special mention to the development team who has always been on our side (even on weekends!!!) helping with any issues we found while implementing. Great job guys!!


demo server
by
islam
on 9/27/19, 9:17 PM

please startup your demo server http://calls.odooist.com:8072/

Re: demo server
by
Max
on 9/28/19, 12:20 AM Author

It is available here: http://calls.odooist.com/


great app!
by
Hans Maximilian Rickhoff
on 7/27/19, 10:44 AM Confirmed Purchase

this app impresses all my employee the most! superb support!


Demo
by
pankaj goyani
on 6/19/19, 1:56 AM

I want demo before purchase the module. So can you please provide a demo for this module?

Re: Demo
by
Max
on 6/19/19, 10:20 AM Author

Demo is available on request. See contacts above.