POS: Refunds analysis
Waiter specifies refund reason to avoid serving mistakes in future.
Key features:
- Waiter is asked for reason on removing any product or whole order
- Use predefined reasons
- Track all refunded orders and products with reasons in backend
- Protection from fraud "Waiter takes cash and removes products"
How It Works
Cashier removes Product
Everything is saved and ready for analyzing!
Options
Ask reason for kitchen orders only
All Facts of removing are registered at backend at any way.
By the way, to simplify working with kitchen order notes check out our POS Advanced Order Notes module
Free Support
You will get free support in case of any issues
Need our service?
Contact us by email or fill out request form
- pos@it-projects.info
- https://www.it-projects.info/page/website.contactus
- skype@it-projects.info
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Point of Sale (point_of_sale)
• Discuss (mail) • Inventory (stock) • Invoicing (account) |
| Community Apps Dependencies | Show |
| Lines of code | 2309 |
| Technical Name |
itp_pos_order_cancel_restaurant |
| License | See License tab |
| Website | https://it-projects.info |
POS: Refunds analysis
Installation
- Install this module in a usual way
Configuration
- Go to Point of Sale >> Configuration >> Refund / Cancellation Reasons
- Click on [Create]
- Specify a cancellation reason
- Click [Save]
- Go to Point of Sale >> Configuration >> Point of Sale
- Open POS configuration form
- Click on [Edit]
- Select Ask reason for kitchen orders only if needed. Otherwise waiter is asked for reason for any product removings. Facts of removing are registered at backend at any way.
- Click on [Save]
Usage
- Open POS session
- On canceling one product at an order:
- create order with few lines
- Remove kitchen product or decrease its quantity
- Specify cancellation reason or set custom one
- Click [Ok]
- Click [Order] to print cancellation receipt -- receipt contains cancellation reason
- On canceling whole order:
- Create order with few lines
- Remove order by clicking Minus Button near the order tabs
- Specify cancellation reason or set custom one
- Click [Ok]
- At backend go to Point of Sale >> Reporting >> Refunds / Cancellations
- Switch to list view
- You can see all information about canceled products
The MIT License (MIT) Copyright 2020 IT-Projects Labs Copyright 2015-2020 IT-Projects LLC Copyright 2014-2015 Ivan Yelizariev Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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