The customer needs to go to the product page.
Then. select the available and place the order to activate his/her subscription plan for the product.
The customer can view his/her purchased subscription plans in the Odoo website account.
The current and previous plans are listed under the subscription tab.
The list shows the details of the purchased plans.
Details Such as type of plans, current status, date of purchase, etc are provided for a quick peek to the customer.
Open any plan to view the details.
The status of the plans along with other details can be seen in the plan form.
The customer can cancel a subscription plan anytime.
Open the plan and click on the cancel button. Thereafter, follow the steps to cancel the plan successfully.
The customer needs to fill the form to put in the request to cancel the plan.
The customer would enter the appropriate reason and any relevant comments and click submit.
Help and Support
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