Whatsapp + CRM Integration

by
Odoo

24.66

v 13.0 Third Party 6
Required Apps CRM (crm)
Included Dependencies
Technical Name gtica_whatsapp_integration_crm
LicenseOPL-1
Websitehttps://gtica.online/
Also available in version v 12.0
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Required Apps CRM (crm)
Included Dependencies
Technical Name gtica_whatsapp_integration_crm
LicenseOPL-1
Websitehttps://gtica.online/
Also available in version v 12.0

Integration Odoo CRM with Whatsapp

WhatsApp is a powerful communication tool. It has become widely popular due to its simplicity. Apart from using it for personal communication, you can use WhatsApp for your business in various ways.

Using WhatsApp For Customer Communication

Higher open rate unlike email. If your client does not answer the call, the WhatsApp message will serve as a reminder to contact later.

Using WhatsApp For Customer Support

Our customers would always prefer to send you a message over WhatsApp rather than calling a helpdesk number or raising a ticket.

Creative Usage Of WhatsApp For Business

Grow your business profitably and creatively. Use WhatsApp as an extra sales channel

Using WhatsApp For Marketing & Promotion

WhatsApp can be a very solid marketing tool. It is a good individual platform for direct communication. You can use WhatsApp to send images, audio files, short videos of your products and more.


How this addons work?

A quick and easy way to manage communication with your clients

Step Zero

Set permissions

Step One

Create a template for more efficient communication. You can customize all the template you want; Opening dialogue, remember payment, send invoice, Order delivery status, shipped, Special occasion offers and sales announcements and more

Step Two

Locate the opportunity or lead and click on 'Send Whatsapp

Step Three

Select your template

Step For

Check your preformatted content

Step Five

click send button, WhatsApp app opens

Step Six

Great, you can now contact the customer without the need to register their phone number first

Step Nine

Your team can establish if the message was sent or not and your reasons, to make decisions in the case

Control and monitoring of the message sent to the user and which employee sent it


Send a message to multiple contacts in one click with broadcast feature the Whatsapp

With the broadcast list feature, you can send a message to several of your contacts at once. Broadcast lists are saved lists of message recipients that you can repeatedly send broadcast messages to without having to select them each time. More info about Broadcast Whatsapp

  • Create a customer broadcast list to send mass quotes
  • Create a customer broadcast list and send out massive promotions
  • Create a vendor broadcast list and send bulk price requests

What is the difference between broadcast list and group in WhatsApp?

WhatsApp Broadcast. WhatsApp Broadcasts are lists of recipients you can send regular (broadcast) messages to. While this may seem similar to a WhatsApp Group, the major difference is that people cannot see other people in the same Broadcast List (making it far more private and secure).


Always remember to respect the privacy of the client and the terms and conditions of use of WhatsApp


Fully compatible whit PC and Whatsapp Web / Smartphone whit app Whatsapp .

For more information on how to connect to Whatsa web.Whatsapp Web



Video Demostration


You want to see more addons that will support the administrative management, sale and marketing of your business.?

Come on! click here

Why this module? theoretical support

The use of WhatsApp for business, represents a great support for all levels of communication within the company

Channel / media the comunication extra for your company

Email vs Whatsapp

  • - The company's emails can be lost in a spam tray or if the client receives a large number of daily emails, our information may lose relevance among so much documentation.
  • - With a WhatsApp message we can directly indicate to the client of interest, the sending of the requested budget or the invoice that has been generated and encourage him to check his email for more details, you can also attach additional information.
  • - Once the potential client accepts the conversation with the company through WhatsApp, we can send a URL link with the budget or customer order, When the client opens the link, he will find a striking website with images and persuasive descriptions of the products that we wish to sell, this with the intention of increasing the interest of purchase by the client.
  • - Conversations through WhatsApp are private with the company, unlike public social networks, WhatsApp is a better option to handle complaints, difficult clients, returns and more, thus protecting our corporative digital image

Email vs Whatsapp

  • - If we call a customer, and for some reason he does not answer, we can leave reminders to indicate a better time and day of the new call and therefore recover a potential sale.
  • - Customer service, support and sales strategy are more efficient, we can send infographics, product images, videos with some solution and everything adjusted to the real needs of each client.
  • - You can contact your client or potential client anywhere in the world.

Supplementary Support

You will receive 30 days of free assistance for any questions, queries and troubleshooting (excluding data recovery) or any type of problem related to this module.Ticket support

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