Overview
This module adds a new feature to POS which allows the cashier to make a return of the POS order. You can also configure the return rules including: Return due date time, return restriction on exchange order.
POS Interface
Settings on POS Config
Return Information on Receipt
Return Information on POS Order
Module Guarantee
Module is guranteed to work with native module (Community and Enterprise Version)
Customization
Support to customize the module to work with your custom module
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Hello Felix, thanks for the response. How do you handle returns on cases wherein free product promotions are applied.
Eg: Buy X, Get Y Promo in Sales. What happens while customer returns "X"?
Re:
Hello Nizar
Sorry for late reply.
Native POS version 13.0 does not support to have Buy X get Y Promotion, to have it, there will be two options as following:
Manually add a free product: In this case, there will be no connection between the sale product and the free product. So we cannot form a logic for restrictions.
Use a 3rd party module: The module cannot cover an unknown 3rd party module because we dont know how they make the order.
This means, there is no constrains made for 13.0 version for the moment. However, when you process an order with free products, the free products are also loaded in the popup, so that you can choose which products need to be refunded.
Another suggestion is that, you may need extra development for supporting the promotions that you are using.
You can contact me via skype for further discussion: phuctran.iuerd
Thanks & Regards,
Please explain how it handles return or refund of items wherein product discounts were applied during sales transactions.
Re:
Hi, returning an item set the negative value for qty (so that the item can be back to stock), and it keeps all data like unit price, discount. For example, we have the following order
Original Order: Unit price $2000, discount 10%, qty 1, Total: $1800
Return Order: Unit price $2000, discount 10%, qty -1, Total: -$1800
Let me know if you need more explaination,
Thanks