Employee Complain Management

by
Odoo

26.31

v 13.0 Third Party 1
Required Apps Employees (hr)
Lines of code 650
Technical Name sh_emp_complain
LicenseSee License tab
Websitehttps://www.softhealer.com
Also available in version v 14.0 v 11.0 v 15.0 v 12.0
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Required Apps Employees (hr)
Lines of code 650
Technical Name sh_emp_complain
LicenseSee License tab
Websitehttps://www.softhealer.com
Also available in version v 14.0 v 11.0 v 15.0 v 12.0

Employee Complain Management

"Complain Management" helps to evaluate complains systematically. You can manage, handle & solve employees complains. This module is useful to track employee complain records easily. Admin has to create a complain category accordingly to the organization and allocate the responsible person & department. Employees can create and post their complains with categories. After that posted complains go to responsible persons and they can resolve, refuse, or close. Responsible persons get an email for complains and the employee gets an email for complains resolved, refused, or closed. They can give ratings and comment about the decision. You can print the complain report.

How It Works?

Step1: Admin has to create complain category accordingly to the organization and allocate the responsible person, effect on & department. These groups only can resolve, refuse & close ideas.

Step2: User post complains with subject, category, and description. Responsible Person will get email notifications.

Step3: Responsible persons can resolve, refuse, or close complains with comments and ratings. Employees will get email notifications for approval or rejection.

  • Employees can share complains with the organization.
  • Admin can create and manage complain categories and effects on specific things.
  • Mail will be sent to the responsible person once any employee post complain.
  • Responsible persons can resolve, refuse, or close complains.
  • Mail will be sent to the employee once any responsible person take a decision.
  • A responsible person can give ratings and comment about the decision.
  • Users can print the complain report.

Go to the "Configuration" => "Effect On" menu to create an effect on.


"Effect On" form view.


Go to the "Configuration" => "Complain Category" menu to create the complain category.


"Complain Category" form view, you can create a complain category with the department and responsible person.


Complain form view, fill details and post complain.


After post complains, a responsible person gets mail about that.


You can print the complain PDF report after post it.


The complain PDF report.


A responsible person can give ratings and comment about the decision.


Resolve/refuse complain shown as below.


The employee gets resolved/refused complains mail.


The complain PDF report.


After resolve, refuse or close complains, the user can repost complain using "Set To Draft".


Version 13.0.1 | Released on : 22 August 2020

  • Initial Release.
  • Yes, This app is compatible with Odoo's Multi Website/Multi-Company Feature.
  • Yes, we provide free upgrades as well as free support for 90 days.

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