Website Helpdesk & Support Teams

by
Odoo          
v 13.0 Third Party

165.00 €

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Technical name website_team_helpdesk_system
Websitehttps://store.webkul.com/Odoo-Website-Helpdesk-Support-Teams.html
Also available in version v 12.0 v 11.0
Required Apps Website (website)
Project (project)
Employees (hr)
Included Dependencies
Technical name website_team_helpdesk_system
Websitehttps://store.webkul.com/Odoo-Website-Helpdesk-Support-Teams.html
Also available in version v 12.0 v 11.0
Required Apps Website (website)
Project (project)
Employees (hr)
Included Dependencies

Website Helpdesk & Support Teams

Integrate your helpdesk and support teams details on the website for the customers with Odoo Website Helpdesk and Support Team Module. It allows the registered Odoo website customers to raise a query/issue ticket directly with the concerned support/helpdesk team, thus saving time and efforts in categorizing the tickets. Various teams can be created to handle different issues and queries of the customers. The helpdesk user or manager can view and manage the concerned team and person associated with a ticket in the Odoo backend.

Basic Features
  • Using this app user can easily manage their support teams on the website.
  • It lets the registered customers on the Odoo website to raise a query/issue ticket directly with the customer support helpdesk team.
  • Various teams can be added in the Odoo backend as per the requirements.
  • The customers can select appropriate team from the helpdesk menu on the Odoo website, raise the support ticket and submit it.
  • The helpdesk user/manager can view the concerned team and the helpdesk person associated with a ticket by opening the ticket in the Odoo backend.
  • The helpdesk team and person can be changed and re-assigned to a ticket by an Odoo user in the Odoo backend.
Helpdesk Support Teams Menu
Helpdesk Support Teams
Teams Detailed View
Generate Ticket with Team
Generate Ticket
Teams
How You can Create a Team To Handle the Tickets
Show/hide Teams on Website
Check the List of Teams From Here

Complimentary Support

You will get 90 days free support for any doubt, queries, and bug fixing (excluding data recovery) or any type of issue related to this module.

Help and Support

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