Zadarma Connector

by
Odoo

239.97

v 13.0 Third Party 2
Required Apps CRM (crm)
Lines of code 594
Technical Name zadarma_prokom
LicenseOPL-1
Websitehttps://prokom.es/odoo
Also available in version v 14.0
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Required Apps CRM (crm)
Lines of code 594
Technical Name zadarma_prokom
LicenseOPL-1
Websitehttps://prokom.es/odoo
Also available in version v 14.0

ZADARMA ODOO CONNECTOR

Zadarma is a VOIP PBX Solution that enables you to setup your business telephone system without the heavy hardware and wiring expenses.

This module allows you to connect Odoo to Zadarma services.

  • Increased productivity: Make calls directly from any phone field inside Odoo.

  • Keep track of your missed calls: Automatic lead generation from any missed call, linked to the existing customer or open opportunity if it already exists.

  • Keep track of the relevant information: It automatically pops up the contextual "call action" once the customer picks up the phone, making easy to take notes about the call.

HOW IT WORKS

  1. Click on the phone icon: Your own extension will start ringing, once you pick up you will be transferred to the customer instantly. This way you can choose which device you want to use for the call.

  2. Take notes if necceesary: When the customer answers, Odoo detects it and opens a new activity record where you can register notes about the call.

  3. If you have a missed call, our app will generate a new lead in your CRM pipeline if it doesn't exist, and also relate it to the customer record if it is from a know customer.

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HOW TO SETUP

On your Zadarma account:

  1. Enable the Virtual PBX and create 1 extension for each user (free option and the recommended way to use Zadarma)
  2. Generate your api keys on the menu Settings > Integrations and API
  3. Set your notifications url on the same menu, following this format: https://your-odoo-domain/web/zadarma/api-consumer, and enable all notifications.

On your Odoo Instance:

  1. Add you Zadarma Account: On the menu CRM > Settings > Zadarma Accounts write the Zadarma api key and secret you got on the previous steps. You can add as many accounts as you want.
  2. Add the extensions you want to use: Click on the "Get extensions" button or add them manually, and assign them to each Odoo user.
  3. Start calling! Every user that has a zadarma extension assigned can start making calls from Odoo.

HOW THIS MODULE IS MAINTAINED

Test & Domain Driven

We follow the top development & design practices (TDD + DDD) to make fast, reliable & highly integrated modules.

Continuous Integration

Along with the automated tests, we run CI/CD pipelines on our private Gitlab, to ensure everything runs smoothly before any change is deployed to your system.

Proyect Management

Every project we make, is carefully planned and executed following SCRUM + PMBOK practices. They result in faster delivery, better priorization and quality assurance.

We release new features constantly, based on our customer's needs and our continuous cycle of R&D. Once you purchase the module, you will be able to download all the new improvements we release, forever for the version selected.

SUPPORT

If you have any problem using this module, you can contact us using the Odoo support ticketing, or write directly to apps.support@prokom.es.

We also encourage you to visit our website prokom.es to discover more about our services or get support. If you purchase this module, you can also sign up as a customer and get support, notifications & propose new features.

Thanks for reading!

Odoo Proprietary License v1.0
This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).
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or modified copies of the Software.
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