| Included Dependencies | Show |
| Lines of code | 5580 |
| Technical Name |
asterisk_calls |
| License | OPL-1 |
| Also available in version |
| Included Dependencies | Show |
| Lines of code | 5580 |
| Technical Name |
asterisk_calls |
| License | OPL-1 |
| Also available in version |
Instead, we have released a new Asterisk Plus application - https://apps.odoo.com/apps/modules/15.0/asterisk_plus/
Features
- SIP client agnostic - you can connect Odoo VoIP WebRTC client or any other SIP softphone or hardphone.
- Partners calls history with consolidation on parent company with grouping by partner employees.
- One click Partner creation from phone number.
- Top-10 callers (incoming / outgoing / partners / staff).
- Active calls management: pickup, spy, hangup, mute.
- Advanced call history analytics.
- Call recording, sharing and discussion.
- One click opening of partner form.
- Automatic opening of partner's form on call.
- Dashboards with top callers, company missed calls, daily traffic and more.
- Automatic archiving.
- All Odoo installation types are supported! (community, enterprise and odoo.sh)
- Works with any Asterisk distribution (only AMI connection used)!
- Asterisk support is available. See Support section below.
- More features coming....
- Custom development available....
Documentation
For documentation and support visit OdooPBX.com
Demo
- URL: demo.odoopbx.com
- username: demo
- password: demo
You can add your mobile number to Odoo contact and dial +442045770408 from your mobile phone and see this in action in Active Calls menu. You will see how Odoo matched your contact and opened the partner form.
You can connect your SIP phones and trunks to make real calls. Please contact for individual demo setup.
Please note that demo is re-created every night so your test calls and data is removed.
Screenshots
Calls popup widget
Active calls widget available from any place.
Users can manage only own calls. Managers can manage all calls.
If Partner is not found create a new Contact with one click on partner column.
Call monitor
When you click Calls top menu you are immediately sent to Active Calls view.
According to your permissions set by Calls Administrator you can pickup an active call, spy on it, whisper privately to your collegue, or even barge into active call and talk to both parties.
User directory
User directory - this is your company internal phone book with click to call feature.
Map your Asterisk phone extensions to Odoo users to allow dialing features.
Partner calls
You can see partner calls.
You can call your partners with one click.
Call history
Search and filter calls:
- Answered
- Missed
- Incoming
- Outgoing
- Call from Partners
- More...
- Partner
- From user
- To user
- Date
- Call Disposition (status)
History Graph views
Visualize your phone traffic by your own criterias. Amount of calls per month can give you an idea on how your company grows.
Add your favorite graphs to your dashboard and keep an eye on the phone traffic. give you an idea on how your company grows.
Call Recordings
Call recordings are stored in database or file storage (as configured).
WAV / MP3 file formats are supported.
Recordings can be listned or downloaded.
User can access only recordings of his calls or partners where user is the sales person.
Supervisor can access all call recordings.
Partner's recordings tab
Recorded calls are also available from partner's form in a separate tab.
You can see when call with customer happens and which user was in talk.
Partner's call history in chatter
Partner calls history is also availale in chatter form.
All can see which user was in talk with partner.
Recordings are available only to users who has access permission.
Monthly reports
Special Calls Dashboard shows you special call statistics where you will see top blabbers, top partners and phone traffic distribution.
Deeply analyze calls traffic using Odoo's pivot view.
History Pivot view
Deeply analyze calls traffic using Odoo's pivot view.
Check other Asterisk related modules
Asterisk PBX
Odoo based enterpise turn key PBX.
Asterisk Common - PBX Connector
Common module for other Asterisk addons.
Asterisk Calls
Call analytics, tracking and management.
Asterisk Calls CRM
Asterisk Calls CRM addon.
Asterisk Calls Project
Integration of Asterisk Calls and Odoo Project modules.
Asterisk Calls Helpdesk
Asterisk Calls Helpdesk addon.
Asterisk Base
Asterisk PBX Management application
Asterisk Base Queues
Asterisk Queues management addon
Asterisk Base SIP
SIP peers and trunks management
Asterisk Dialer
Automated contacts dialing engine.
Support
Bugs, feature requests
For community support and documentation please visit OdooPBX.com
For bugs and feature requests please submit a request here: mailbox@odoopbx.com
.Asterisk / FreePBX support
This module requires a running Astrerisk instance.
Network connection between Asterisk and Odoo instance is required.
Please refer to Asterisk documentaion for Asterisk configuration.
If you are a novice in Asterisk/FreePBX and do not know how to complete Asterisk part of installation you can request paid support to help you setup your PBX. Please submit a request to mailbox@odoopbx.com.
Asterisk! Enjoy with Odoo!
Documentation
The documentation is available at docs.odoopbx.com.
ChangeLog
3.10 (2021-04-23)
- PBX User Calls count button bug fix.
3.9
- PBX -> Reports -> Calls Custom report mission permission fix.
- PBX -> Reports -> Calls menu was masked from Asterisk admin group. Fixed.
- For customers convinience we started changelog right here.
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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What are the plans for Indian and International Calling
What are the plans for Indian and International Calling and how many users can i use at a time
Does it work with Yeastar P Series Software Edition
Hi
Does it work with Yeastar P Series Software Edition
https://www.yeastar.com/software-pbx/
Re: Does it work with Yeastar P Series Software Edition
Hello.
Yeastar support is partial. Because there is not access to recordings.
So can you suggest how I can call for france unlimited?
I would like to be able to call France unlimited and also record conversations get stats
Will also need to be able to upload a list on numbers from excel sheet and click and dial one by one
Re: So can you suggest how I can call for france unlimited?
Hi!
Please send your request to mailbox@odoopbx.com to discuss your requirements.
I want to order
Hi can you provide unlimited calls to France and also to usa and Canada along with this app
Re: I want to order
Hi!
No calling service here.
Some questions ...
Its asterisk_common a dependence of asterisk_calls, i have to unistall asterisk_common to install asterisk_calls?
What happens with call records when an incoming call its not registered as contact or partner and i wont to create this contact?
There are a predefined time to keep call records? or something to control how much free space on disk can be used, its easy to delete old records to have this disk space back?
Ty
Re: Some questions ...
Hi!
Thank your for question!
All our modules depend on Asterisk Common. So it must always be installed first.
All calls are saved in Call History, with linked partner or not depending on sitation.
In settings you control how many days you want to keep call recordings and cll history. This allows you to control the disk space.
great great great
im so happy with this addon and the support max and ion are giving. this addon is so great! :)
Re: great great great
Thank you for flying with Odooist's Odoolines :-))
Extremely Positive Service - Fantastic End Product
Max & Ion are true professionals.
Not only they helped us setting up their module, but they went out of their way and provided us valuable suggestions as to which trunk sip to use.
They also helped us with quality issues outside of the scope of work, enhancing the overall quality of the calls and delivering a fantastic end product.
We can't recommend them enough.
Re: Extremely Positive Service - Fantastic End Product
Thank you for such a award :-)
We really love what we do.
Grandstream ucm integration
Hi,
this module work with grandstream ucm series ?
Best regards
Re: Grandstream ucm integration
Hi!
It should work as there is Asterisk inside. At least most of the functions.
Please contact us if you have one device for test and we can know for sure.
Integration with 3CX ?
this addon works with 3CX 16?
Re: Integration with 3CX ?
Hello.
No only Asterisk is supported.
Hi, this addon works with ISSABELA, Asterisk 16.7.0?
Re: Hi, this addon works with ISSABELA, Asterisk 16.7.0?
Hi, yes ut does.