Helpdesk Ticket Auto Response Enterprise Editionby BrowseInfo https://www.browseinfo.in
• Website (website)
• eCommerce (website_sale)
• Invoicing (account)
|Lines of code||129|
|License||See License tab|
|Also available in version||v 13.0|
Helpdesk Ticket Auto Response Enterprise Edition
Helpdesk Ticket Automatic Answer Odoo Apps
Automatic Reply on Helpdesk Ticket Odoo Enterprise
Helpdesk Support Ticket Auto Response Odoo apps helps to configure and send email notification when ticket/issue stage changes in Odoo helpdesk support. This odoo app helps users to send auto email responses to customers when ticket stage changes as per configurations, Users can set email templates and also have options to send auto mail to customer, followers and users.
If you are using Odoo Community version then don't worry we have our own Helpdesk app along with Support Ticket Auto Response feature on our helpdesk app.
Looking for Helpdesk Ticket Auto Response Odoo Apps for Community Edition, please check below link
Helpdesk Support Ticket Auto Response Odoo Apps
Auto Email Response with Email Template.Automatic mail will sent when ticket stage changed, User can Select email template.
Auto Send Mail to Customer, Users, & Followers.Auto mail will sent to customer, users and followers as per configuration.
Helpdesk Auto Response Menu
Under Helpdesk > COnfiguration > Auto Response Tickets menu user can create and configure helpdesk auto response.
Helpdesk Auto Response Configuration
User can create auto response for ticket stages, user need to enable "Needed AutoResponse??" checkbox and select email template for this.
User can see helpdesk ticket before changing stage.
User can see helpdesk ticket stage changed.
Auto Email Response
User can see auto generated email on changing helpdesk ticket stage, and customer, users and follers of ticket will notify as per configurations.
You will get 90 Days free support incase any bugs or issue (Except data recovery).
At BrowseInfo we offer end to end solution for Odoo services. Which includes analysis & consultation on the workflows and integration part. Please note that You're not allowed to distribute this module after purchase! Incase of any question regarding this module feel free to email us on email@example.com or raise a ticket on support.
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