Skip to Content
Odoo Menu
  • Sign in
  • Try it free
  • Apps
    Finance
    • Accounting
    • Invoicing
    • Expenses
    • Spreadsheet (BI)
    • Documents
    • Sign
    Sales
    • CRM
    • Sales
    • POS Shop
    • POS Restaurant
    • Subscriptions
    • Rental
    Websites
    • Website Builder
    • eCommerce
    • Blog
    • Forum
    • Live Chat
    • eLearning
    Supply Chain
    • Inventory
    • Manufacturing
    • PLM
    • Purchase
    • Maintenance
    • Quality
    Human Resources
    • Employees
    • Recruitment
    • Time Off
    • Appraisals
    • Referrals
    • Fleet
    Marketing
    • Social Marketing
    • Email Marketing
    • SMS Marketing
    • Events
    • Marketing Automation
    • Surveys
    Services
    • Project
    • Timesheets
    • Field Service
    • Helpdesk
    • Planning
    • Appointments
    Productivity
    • Discuss
    • Approvals
    • IoT
    • VoIP
    • Knowledge
    • WhatsApp
    Third party apps Odoo Studio Odoo Cloud Platform
  • Industries
    Retail
    • Book Store
    • Clothing Store
    • Furniture Store
    • Grocery Store
    • Hardware Store
    • Toy Store
    Food & Hospitality
    • Bar and Pub
    • Restaurant
    • Fast Food
    • Guest House
    • Beverage Distributor
    • Hotel
    Real Estate
    • Real Estate Agency
    • Architecture Firm
    • Construction
    • Estate Management
    • Gardening
    • Property Owner Association
    Consulting
    • Accounting Firm
    • Odoo Partner
    • Marketing Agency
    • Law firm
    • Talent Acquisition
    • Audit & Certification
    Manufacturing
    • Textile
    • Metal
    • Furnitures
    • Food
    • Brewery
    • Corporate Gifts
    Health & Fitness
    • Sports Club
    • Eyewear Store
    • Fitness Center
    • Wellness Practitioners
    • Pharmacy
    • Hair Salon
    Trades
    • Handyman
    • IT Hardware & Support
    • Solar Energy Systems
    • Shoe Maker
    • Cleaning Services
    • HVAC Services
    Others
    • Nonprofit Organization
    • Environmental Agency
    • Billboard Rental
    • Photography
    • Bike Leasing
    • Software Reseller
    Browse all Industries
  • Community
    Learn
    • Tutorials
    • Documentation
    • Certifications
    • Training
    • Blog
    • Podcast
    Empower Education
    • Education Program
    • Scale Up! Business Game
    • Visit Odoo
    Get the Software
    • Download
    • Compare Editions
    • Releases
    Collaborate
    • Github
    • Forum
    • Events
    • Translations
    • Become a Partner
    • Services for Partners
    • Register your Accounting Firm
    Get Services
    • Find a Partner
    • Find an Accountant
      • Get a Tailored Demo
    • Implementation Services
    • Customer References
    • Support
    • Upgrades
    Github Youtube Twitter Linkedin Instagram Facebook Spotify
    +32 2 290 34 90
    • Get a Tailored Demo
  • Pricing
  • Help
  1. APPS
  2. Knowledge
  3. Bureaucrat Knowledge Website v 14.0
  4. Sales Conditions FAQ

Bureaucrat Knowledge Website

by Center of Research and Development https://crnd.pro
Odoo
v 14.0 Third Party 526
Download for v 14.0 Deploy on Odoo.sh
Apps purchases are linked to your Odoo account, please sign in or sign up first.
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Website (website)
• Discuss (mail)
Community Apps Dependencies Show
• Bureaucrat Knowledge
• Base Field Many2many View
• Generic Mixin
• Generic Tag
Lines of code 5099
Technical Name bureaucrat_knowledge_website
LicenseLGPL-3
Websitehttps://crnd.pro
Versions 12.0 13.0 14.0 15.0 16.0
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Website (website)
• Discuss (mail)
Community Apps Dependencies Show
• Bureaucrat Knowledge
• Base Field Many2many View
• Generic Mixin
• Generic Tag
Lines of code 5099
Technical Name bureaucrat_knowledge_website
LicenseLGPL-3
Websitehttps://crnd.pro
Versions 12.0 13.0 14.0 15.0 16.0

Bureaucrat Knowledge Website

Allow your customers access some part of knowledgebase

License: LGPL-3 CR&D


Bureaucrat Knowledge Website module provides functionality, that allows you to publish some part of your knowledge base on website. This is the easies way to provide documentation on your product for your clients.

Take a look at screenshots below to get basic understanding of how it works:

Just change visibility type of category to public.

Bureaucrat Knowledge category settings

And now all website users will be able to read all documents in this category (that has visibility type "parent")

Bureaucrat Knowledge Category Website view

When user will open document, he will see its content

Bureaucrat Knowledge Document Website View

Real examples of Service Desk / Helpdesk systems successfully implemented using Bureaucrat modules:



You may be interested in our products

Helpdesk Lite
Helpdesk
Helpdesk Plus
Helpdesk Pro


Launch your own ITSM system in 60 seconds:

Create your own Bureaucrat ITSM database yodoo.systems

Maintainer

CR&D
Website Contact us Bug Requests
Blog Youtube Channel


This module is maintained by the Center of Research & Development company.

We can provide you further Odoo Support, Odoo implementation, Odoo customization, Odoo 3rd Party development and integration software, consulting services. Our main goal is to provide the best quality product for you.

Please log in to comment on this module

  • The author can leave a single reply to each comment.
  • This section is meant to ask simple questions or leave a rating. Every report of a problem experienced while using the module should be addressed to the author directly (refer to the following point).
  • If you want to start a discussion with the author, please use the developer contact information. They can usually be found in the description.
Please choose a rating from 1 to 5 for this module.
  • Ratings
  • Discuss
by
Tung
on 9/16/21, 9:36 PM



by
Tung
on 9/16/21, 9:41 PM

At any Webpage from knowledge in Website view which want to SEO through Odoo: Promote => Optimize SEO => error occurs:  

Traceback:

TypeError: Cannot read properties of undefined (reading 'trim')

    at Class.start (http://localhost:8069/web/content/345-919d24e/1/website.assets_editor.js:78:62)

    at http://localhost:8069/web/content/343-6debeb5/1/web.assets_common_lazy.js:4851:52

Re:
by
CR&D
on 9/21/21, 7:10 AM Author

Hi,


Thanks for reporting this issue.

We just have fixed it. Please, download new version of module and check if everything works fine.

PS: Please, use our service desk available at https://crnd.pro/requests for bug reports in future.


Thanks,

With regards,

CR&D Team


by
Tung
on 9/15/21, 10:25 AM

This app is amazing. When I click View on Website some errors happen?

Odoo Server Error
Traceback (most recent call last):
  File "C:\odoo14\odoo\addons\base\models\ir_http.py", line 237, in _dispatch
    result = request.dispatch()
  File "C:\odoo14\odoo\http.py", line 683, in dispatch
    result = self._call_function(**self.params)
  File "C:\odoo14\odoo\http.py", line 359, in _call_function
    return checked_call(self.db, *args, **kwargs)
  File "C:\odoo14\odoo\service\model.py", line 94, in wrapper
    return f(dbname, *args, **kwargs)
  File "C:\odoo14\odoo\http.py", line 347, in checked_call
    result = self.endpoint(*a, **kw)
  File "C:\odoo14\odoo\http.py", line 912, in __call__
    return self.method(*args, **kw)
  File "C:\odoo14\odoo\http.py", line 531, in response_wrap
    response = f(*args, **kw)
  File "c:\odoo14\addons\web\controllers\main.py", line 1381, in call_button
    action = self._call_kw(model, method, args, kwargs)
  File "c:\odoo14\addons\web\controllers\main.py", line 1369, in _call_kw
    return call_kw(request.env[model], method, args, kwargs)
  File "C:\odoo14\odoo\api.py", line 396, in call_kw
    result = _call_kw_multi(method, model, args, kwargs)
  File "C:\odoo14\odoo\api.py", line 383, in _call_kw_multi
    result = method(recs, *args, **kwargs)
  File "c:\odoo14\customaddons\bureaucrat_knowledge_website\models\bureaucrat_knowledge_document.py", line 45, in action_show_on_website
    'url': self.website_url,
  File "C:\odoo14\odoo\fields.py", line 1019, in __get__
    self.compute_value(recs)
  File "C:\odoo14\odoo\fields.py", line 1175, in compute_value
    records._compute_field_value(self)
  File "c:\odoo14\addons\mail\models\mail_thread.py", line 410, in _compute_field_value
    return super()._compute_field_value(field)
  File "C:\odoo14\odoo\models.py", line 4059, in _compute_field_value
    getattr(self, field.compute)()
  File "c:\odoo14\customaddons\bureaucrat_knowledge_website\models\bureaucrat_knowledge_document.py", line 36, in _compute_website_url
    res = super(BureaucratKnowledgeDocument, self)._compute_website_url()
Exception

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "C:\odoo14\odoo\http.py", line 639, in _handle_exception
    return super(JsonRequest, self)._handle_exception(exception)
  File "C:\odoo14\odoo\http.py", line 315, in _handle_exception
    raise exception.with_traceback(None) from new_cause
AttributeError: 'super' object has no attribute '_compute_website_url'


Re:
by
CR&D
on 9/16/21, 8:53 AM Author

Hi,

Thanks for your comment and bug report.

The the bug is already fixed and new version is uploaded to Odoo Apps.

Please, download new version of app and verify if everuthing works in right way.


Thanks,

With regards,

CR&D Team


Community
  • Tutorials
  • Documentation
  • Forum
Open Source
  • Download
  • Github
  • Runbot
  • Translations
Services
  • Odoo.sh Hosting
  • Support
  • Upgrade
  • Custom Developments
  • Education
  • Find an Accountant
  • Find a Partner
  • Become a Partner
About us
  • Our company
  • Brand Assets
  • Contact us
  • Jobs
  • Events
  • Podcast
  • Blog
  • Customers
  • Legal • Privacy
  • Security

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc.

Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

Website made with