Bureaucrat Knowledge Website

by
Odoo
v 14.0 Third Party 157
Download for v 14.0 Deploy on Odoo.sh
Required Apps Website (website)
Included Dependencies
Lines of code 8395
Technical Name bureaucrat_knowledge_website
LicenseLGPL-3
Websitehttps://crnd.pro
Also available in version v 15.0 v 13.0 v 12.0
You bought this module and need support? Click here!
Required Apps Website (website)
Included Dependencies
Lines of code 8395
Technical Name bureaucrat_knowledge_website
LicenseLGPL-3
Websitehttps://crnd.pro
Also available in version v 15.0 v 13.0 v 12.0

Bureaucrat Knowledge Website

Allow your customers access some part of knowledgebase

License: LGPL-3 CR&D


Bureaucrat Knowledge Website module provides functionality, that allows you to publish some part of your knowledge base on website. This is the easies way to provide documentation on your product for your clients.

Take a look at screenshots below to get basic understanding of how it works:

Just change visibility type of category to public.

Bureaucrat Knowledge category settings

And now all website users will be able to read all documents in this category (that has visibility type "parent")

Bureaucrat Knowledge Category Website view

When user will open document, he will see its content

Bureaucrat Knowledge Document Website View

Real examples of Service Desk / Helpdesk systems successfully implemented using Bureaucrat modules:



You may be interested in our products

Helpdesk Lite
Helpdesk
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Launch your own ITSM system in 60 seconds:

Create your own Bureaucrat ITSM database yodoo.systems

Maintainer

CR&D
Website Contact us Bug Requests

This module is maintained by the Center of Research & Development company.

We can provide you further Odoo Support, Odoo implementation, Odoo customization, Odoo 3rd Party development and integration software, consulting services. Our main goal is to provide the best quality product for you.

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by
Tung
on 9/16/21, 9:36 PM



by
Tung
on 9/16/21, 9:41 PM

At any Webpage from knowledge in Website view which want to SEO through Odoo: Promote => Optimize SEO => error occurs:  

Traceback:

TypeError: Cannot read properties of undefined (reading 'trim')

    at Class.start (http://localhost:8069/web/content/345-919d24e/1/website.assets_editor.js:78:62)

    at http://localhost:8069/web/content/343-6debeb5/1/web.assets_common_lazy.js:4851:52

Re:
by
CR&D
on 9/21/21, 7:10 AM Author

Hi,


Thanks for reporting this issue.

We just have fixed it. Please, download new version of module and check if everything works fine.

PS: Please, use our service desk available at https://crnd.pro/requests for bug reports in future.


Thanks,

With regards,

CR&D Team


by
Tung
on 9/15/21, 10:25 AM

This app is amazing. When I click View on Website some errors happen?

Odoo Server Error
Traceback (most recent call last):
  File "C:\odoo14\odoo\addons\base\models\ir_http.py", line 237, in _dispatch
    result = request.dispatch()
  File "C:\odoo14\odoo\http.py", line 683, in dispatch
    result = self._call_function(**self.params)
  File "C:\odoo14\odoo\http.py", line 359, in _call_function
    return checked_call(self.db, *args, **kwargs)
  File "C:\odoo14\odoo\service\model.py", line 94, in wrapper
    return f(dbname, *args, **kwargs)
  File "C:\odoo14\odoo\http.py", line 347, in checked_call
    result = self.endpoint(*a, **kw)
  File "C:\odoo14\odoo\http.py", line 912, in __call__
    return self.method(*args, **kw)
  File "C:\odoo14\odoo\http.py", line 531, in response_wrap
    response = f(*args, **kw)
  File "c:\odoo14\addons\web\controllers\main.py", line 1381, in call_button
    action = self._call_kw(model, method, args, kwargs)
  File "c:\odoo14\addons\web\controllers\main.py", line 1369, in _call_kw
    return call_kw(request.env[model], method, args, kwargs)
  File "C:\odoo14\odoo\api.py", line 396, in call_kw
    result = _call_kw_multi(method, model, args, kwargs)
  File "C:\odoo14\odoo\api.py", line 383, in _call_kw_multi
    result = method(recs, *args, **kwargs)
  File "c:\odoo14\customaddons\bureaucrat_knowledge_website\models\bureaucrat_knowledge_document.py", line 45, in action_show_on_website
    'url': self.website_url,
  File "C:\odoo14\odoo\fields.py", line 1019, in __get__
    self.compute_value(recs)
  File "C:\odoo14\odoo\fields.py", line 1175, in compute_value
    records._compute_field_value(self)
  File "c:\odoo14\addons\mail\models\mail_thread.py", line 410, in _compute_field_value
    return super()._compute_field_value(field)
  File "C:\odoo14\odoo\models.py", line 4059, in _compute_field_value
    getattr(self, field.compute)()
  File "c:\odoo14\customaddons\bureaucrat_knowledge_website\models\bureaucrat_knowledge_document.py", line 36, in _compute_website_url
    res = super(BureaucratKnowledgeDocument, self)._compute_website_url()
Exception
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
  File "C:\odoo14\odoo\http.py", line 639, in _handle_exception
    return super(JsonRequest, self)._handle_exception(exception)
  File "C:\odoo14\odoo\http.py", line 315, in _handle_exception
    raise exception.with_traceback(None) from new_cause
AttributeError: 'super' object has no attribute '_compute_website_url'


Re:
by
CR&D
on 9/16/21, 8:53 AM Author

Hi,

Thanks for your comment and bug report.

The the bug is already fixed and new version is uploaded to Odoo Apps.

Please, download new version of app and verify if everuthing works in right way.


Thanks,

With regards,

CR&D Team