338.02

v 14.0 Third Party 32
Availability
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Odoo Apps Dependencies Discuss (mail)
Community Apps Dependencies
Lines of code 22929
Technical Name generic_request_action
LicenseOPL-1
Websitehttps://crnd.pro
Versions 16.0 15.0 13.0 14.0 12.0
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Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Discuss (mail)
Community Apps Dependencies
Lines of code 22929
Technical Name generic_request_action
LicenseOPL-1
Websitehttps://crnd.pro
Versions 16.0 15.0 13.0 14.0 12.0

Generic Request Actions

License: OPL-1 docs CR&D


Generic Request (Actions) is a module of the Generic Request application. It allows you to configure actions that will be automatically performed when processing a request.

events


Actions can do:

  • Server actions
  • Execute Python code
  • Assignments
  • Subscribe partners, channels, departments
  • Schedule activities
  • Send email using selected templates
action types


You can use jinja2 templates in the fields to get field values.

jinja2 templating


Generic Request (Action Subrequest) is a module of the Generic Request application. It allows you to automatically create sub-requests using automated actions.

Set up automated action to create a subrequest with a specific configuration

action subrequest


Read the Generic Request Actions module guide for more information.

This module is part of the Bureaucrat ITSM project. You can try it by the links below.


Launch your own ITSM system in 60 seconds:

Create your own Bureaucrat ITSM database yodoo.systems

Maintainer

CR&D
Website Contact us Bug Requests

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