Telavox for Odoo

by
Odoo

535.74

v 14.0 Third Party
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Discuss (mail)
Lines of code 495
Technical Name pbx_telavox
LicenseOPL-1
Websitehttps://www.xclude.se
Versions 14.0 15.0
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Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Discuss (mail)
Lines of code 495
Technical Name pbx_telavox
LicenseOPL-1
Websitehttps://www.xclude.se
Versions 14.0 15.0

Overview

Telavox for Odoo will improve your employees' efficiency by integrating Telavox services directly with the ERP system, Odoo. It will allow your employees to focus on your business instead of switching between applications. Get the information and functionality you need inside Odoo while saving valuable time and minimizing distractions.

Benefits

Delighted Customers

Telavox for Odoo will increase your employees' efficiency by removing the need to switch between applications during an interaction, saving time, but also maintaining their focus on what matters in your business, your customers.

Empower Employees

Telavox for Odoo removes mundane and error-prone manual data entry required to keep data consistent, offering a more efficient workday with less frustration.

Streamlined Process

Telavox for Odoo, employees no longer need to switch between applications during an interaction, saving time and maintaining their focus on what matters in your business, your customers.

Features

Lookup & History

History look-up is available for both incoming, outgoing, and missed calls. If the contact information is available in Odoo, the Telavox for Odoo will look up the number and fetches all relevant contact information. View the customers' call history, and with a single click, navigate to the contact card. You can also place a call directly.

Streamlined Process

With Telavox for Odoo, employees no longer need to switch between applications during an interaction, saving time and maintaining their focus on what matters in your business, your customers.

One-click Creation

Create a new contact or account for a previously unknown caller.

Requirements

Telavox Subscription

This module requires a Telavox PBX subscription to work.

If you don't have a Telavox PBX subscription, you can contact Telavox for a quotation.

Security Token

Each employee needs a generated personal security token connected to their user.

With a Telavox PBX subscription, the token is created from the Telavox web or app under My Account > Username and Password > Manage tokens and is added to each Odoo user Settings > Users & Companies > Users > Select User > Preferences > PBX Telavox Key. Tokens are user-specific.

Internet Access

Since this module integrates with the cloud-based Telavox PBX, it will require access from your Odoo server to the Telavox PBX server. All communications requests are from the Odoo server to the Telavox PBX server.

Screenshots

Active Caller

History Incoming

History Outgoing

History Missed

Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

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