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v 14.0 Third Party
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Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Point of Sale (point_of_sale)
Discuss (mail)
Inventory (stock)
Invoicing (account)
Project (project)
Website (website)
Employees (hr)
Sales (sale_management)
eCommerce (website_sale)
Community Apps Dependencies
Lines of code 6204
Technical Name pos_return_order_rma
LicenseSee License tab
Websitehttp://www.probuse.com
Versions 13.0 14.0 15.0 16.0 17.0 18.0
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Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Point of Sale (point_of_sale)
Discuss (mail)
Inventory (stock)
Invoicing (account)
Project (project)
Website (website)
Employees (hr)
Sales (sale_management)
eCommerce (website_sale)
Community Apps Dependencies
Lines of code 6204
Technical Name pos_return_order_rma
LicenseSee License tab
Websitehttp://www.probuse.com
Versions 13.0 14.0 15.0 16.0 17.0 18.0

Point of Sales (POS) RMA Management

Return Material Authorization Management [RMA] for POS

Repair - Scrap - Replacement for Return Order Management for POS

Point of Sales RMA Return Merchandise Authorization

Return Merchandise Authorization (RMA) Management Odoo App

This app allows your POS customer to create Return Material Authorization (RMA) for Point of Sales Order from the portal and allows your team to create and manage RMA with Repair, Scrap, Replacement options.

This app allows your POS customer(s) to create return RMA orders for multiple products on the same return order and management of Return Merchandise Authorization (RMA) and also allow your POS customer to view return order(s) from My Account Portal of your website.


Main Features:
  • Your customer can go to the POS Order in Portal My Account of your website and create an RMA request. Customers can create an RMA return order by logging into Portal / My Account as shown.
  • Allow your team to manage Return Material Authorization requests in the backend. Customers can go to the POS order list view and click the "Create RMA" button to return an item which will generate a return order (RMA Order) in the backend.
  • Customers can see the list of RMA orders in Portal / My Account of your website.
  • Allow your customer to specify the return reason during creation of RMA for POS order.
  • We have added workflow on return order in backend (Draft -> Confirm -> Approve -> Return). Allow your stock inventory team to do return pickings from delivery orders (Odoo Standard Feature) using the return button on the delivery order picking of POS. It allows your customer to make multiple products/items on RMA order requests from the website.
  • Before confirming, allow your team to select methods on Return Material Authorization Lines.
  • Allow the manager to approve the Return Material Authorization confirmed request.
  • Allow the team to create repair orders directly from the Return Material Authorization form.
  • Allow the team to create scrap directly from the Return Material Authorization form.
  • Allow the team to create a replacement order (Sales order with zero price) directly from the Return Material Authorization form.
  • Print Return Material Authorization in pdf format as shown.
  • Send by email Return Material Authorization to the customer as shown.
  • Pos Order form has reference of Return Material Authorization RMA.
  • Customer form has reference of all Return Material Authorization orders belonging to them.
  • System makes a link up of RMA order with POS order as shown below screenshots.
  • On the customer form a smart button showing all return RMA orders related to that customer.
  • Print RMA PDF Report Print Return Report.
  • Link Button "RMA Orders" My Account Portal on POS Order List View.
  • For more details you can check depenand apps.
  • For more details please watch Video and see below screenshots.
Sample Testing Users:
  • POS User/Manager ===> Oliver Addict
  • Customer ===> Azure Interior

Edition Compatibility:


Enterprise Odoo.sh Community

POS Orders Portal for Customers - My Account Portal

POS Orders Portal - Create RMA Button for Customer

Open Return Material Authorization Request Form to Customer

Return Material Authorization Successful Acknowledgement Message on Submit

Your Returns Menu at Portal for Customer

Return Orders List View on Portal for Customers

Print Report by Customer on Portal

Return Order Form View Portal for Customers

RMA Menu for Backend Team

Return Orders List View - Backend

Return Material Authorization Order in Backend - POS Order to Manager

Return Return Material Authorization - Send by Email to Customer

Return Material Authorization Order in Confirmed

Return Material Authorization - Buttons to Create Repair Order, Scrap and Replacement Order

Based on the selection of the Repair Method in RMA Lines, buttons will work.

Return Material Authorization Created -> Scrap , Repair Request and Replacement Order

Return Material Authorization with Created Scrap Form

Return Material Authorization - Created Repair Request List View

Return Material Authorization with Created Repair Request

Return Material Authorization with Created Replacement Order Form

Return Material Authorization with Print RMA Menu

Return Material Authorization PDF Sample Report

Customer Form View with RMA Smart Button

POS Order Form View with RMA Orders Link Button

Contact / Support
Introducing Probuse Consulting Services Pvt. Ltd.

If you need any help or want more additional features, you may contact us through:
Email: contact@probuse.com
Website: www.probuse.com
Skype: mustufa_probuse

Probuse Consulting Service Pvt Ltd is an Software and Web development specialist which offers complete business application together. We are well experienced to provide a face for your business on the software and Internet level.

Probuse Consulting Service Pvt Ltd is a specialist in Odoo/OpenERP services and could give your business open source hand to drive.

Our Services

  • Odoo Implementation

  • Odoo Support

  • Odoo Customization

  • Odoo Migration

  • Odoo Training

Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
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