Whatsapp All In One - Multi Vendor support

$ 75.00

v 14.0 Third Party 345

Availability	Odoo Online Odoo.sh On Premise
Odoo Apps Dependencies	• CRM (crm) • Contacts (contacts) • Live Chat (im_livechat) • Point of Sale (point_of_sale) • Project (project) • Sales (sale_management) • Website (website) • Calendar (calendar) • Discuss (mail) • Invoicing (account) • Inventory (stock) • Purchase (purchase)
Community Apps Dependencies	Show Whatsapp Base
Lines of code	9991
Technical Name	`pragmatic_odoo_whatsapp_integration`
License	OPL-1
Website	http://pragtech.co.in
Versions	13.0 14.0 15.0 12.0 17.0 16.0

You bought this module and need support? Click here!

Availability	Odoo Online Odoo.sh On Premise
Odoo Apps Dependencies	• CRM (crm) • Contacts (contacts) • Live Chat (im_livechat) • Point of Sale (point_of_sale) • Project (project) • Sales (sale_management) • Website (website) • Calendar (calendar) • Discuss (mail) • Invoicing (account) • Inventory (stock) • Purchase (purchase)
Community Apps Dependencies	Show Whatsapp Base
Lines of code	9991
Technical Name	`pragmatic_odoo_whatsapp_integration`
License	OPL-1
Website	http://pragtech.co.in
Versions	13.0 14.0 15.0 12.0 17.0 16.0

Our Customer Reviews

"Dear Pragmatic, Thank you very much for serving my questions My English is very poor, you and your team were very patient to communicate with me and help me solve the problem, I can never thank you enough..(^_^)"

- Themis Zhang
FJDynamics

"Service was good with Pragmatic, and there were no issues faced with Whatsapp Odoo All in one Integration Module."

- Aravinthu Durairajan
Technical Manager at Maxvue vision

"It good using pragmatic services, all good."

- Mina Ossama
Kirilltech Company

Whatsapp All In One - Multi Vendor support

Our Pricing includes User Manual, 90 Days Support (Monday-Friday 10am to 7pm IST) and One time Setup

support@pragtech.co.in pragtech

We support for English / French / Spanish at an additional cost

Supported Odoo versions & platforms
Odoo.sh	Self Hosted	Enterprise	Community	Odoo Online

Supported Odoo versions & platforms
Odoo.sh
Self Hosted
Enterprise
Community
Odoo Online

Works & tested on standard installations of Odoo with no third party apps

Free support only for odoo installations with no third party apps

Paid support availaible for Odoo installations with third party apps.

Our Service Offerings

Odoo Dedicated Resources

Odoo Success Packs

Odoo Turnkey Projects

To connect with us: support@pragtech.co.in

Overview

Whatsapp is an immensely popular chatting app used by 1.5 Billion people worldwide. It has an easy interface and can be used powerfully with Odoo. Pragmatic has developed an Odoo app which allows users to use the Whatsapp Application to send messages via Odoo. We can send messages from Contacts, Sales, Accounts invoice, Accounts Payments, Credit Notes, Delivery orders, Point of sale, Purchase orders, Project Task, CRM Lead, Payment Reminder, User signup page via the same application. Let us have a look at how this works inside Odoo.

Features

Robust, Reliable and Server based and it can handle large volumes of Messages

Permission to enable whatsapp messages on Sales orders, Purchase order, Accounts invoice/payments, Delivery orders

Send message Configuration

• Add order to get Signature: to whatsapp Messages
• Add to chatter
• product information in messages such as order amount.
• Add product details in message such as name and other details

In CRM, when a lead or opportunity is created then a message will be sent to the salesperson.

In Project Management when a task is created then a WhatsApp message will be sent to the assigned user.

If user sends a reply to task message as done then in odoo project task state is changed to done

Send a Payment reminder message to the customer.

Send messages to single or multiple Contacts within Odoo along with multiple attachments in different formats such as doc, pdf, image, audio, video

In the Point of sale Odoo app when an order is confirmed, send order details message to customer

Request a Free Demo Video Skype Us

Configuration

It is difficult to get a signup for WhatsApp for business directly and get access to the API as the signup process takes too long. Hence, it is better to sign up for third party whatsapp API services such as Chat API

You need to signup for a Chat Api account: using the URL https://app.chat-api.com/login and click on Create an account

After Account Creation You need to click on the Business API → Buy Access / Create a new Business API project

After completing payment and mobile number verification, you will get a new Business API instance, endpoint, token, and phone number displayed on the instance.

In odoo go to Settings → General Settings → Whatsapp Integration and add details like endpoint and token copied from chat-api

Configuration of bidirectional messages (send & receive messages from whatsapp in Odoo):

In odoo activate developer mode Goto Technical → System Parameters → web.base.url → Copy Value
Chat API Configuration:-
In the webhook url you need to paste the value (copied from odoo web.base.url) after that add “/whatsapp/responce/message”
Note: For odoo version 15 , use ‘response’ instead of ‘responce’.
Webhook url : base url + /whatsapp/responce/message
Example
: https://staging.pragtech.co.in/whatsapp/responce/message

Base url: https://staging.pragtech.co.in/
Controller path : /whatsapp/responce/message

In the configuration of the chat API refer to the below example & enable all fields (Acknowledge(ACK), Notification of changes in chats, Notification of changes in status, Not send old messages after authorization, Turn on video uploading ) & click on save.

Preconditions to send a WhatsApp message to any contact:

1) Make sure you have only one database(in case multiple databases are there then bidirectional functionality will not work).

2) Check you have an https odoo url.

3) If the QR code is not scanned from odoo or chat api:

If the QR code is not scanned from odoo or chat api & send messages from Contacts, sale order, account invoice,account payment, credit notes,etc then you will get a user error message Please authorize your mobile number with chat api.

5) Need to add correct country in contacts: In the contact form, if a country is not added and only adds the mobile, a random country code will be added to the mobile and the message may not be sent

6) Not registered on WhatsApp number: If the mobile number is not registered on WhatsApp, you will get a user error. Please add valid whatsapp number for customer_name customer

7) If the mobile number is not registered on whatsapp:

8) If the mobile number is not registered on whatsapp then you will get a user error. Please add valid whatsapp number for customer_name customer

5) Need to add correct country in contacts: In the contact form, if a country is not added and only adds the mobile, a random country code will be added to the mobile and the message may not be sent

In recipients you didn't have any contact selected

Step 5: After Selecting Page ,then after just click on Done . You will be redirected to the confirmation page. click on the “OK” button to complete the authentication part.

5) If mobile is not added in contacts:

6) If the mobile number is not registered on whatsapp:

7) If the mobile number is not registered on whatsapp then you will get a user error. Please add valid whatsapp number for customer_name customer

3) Provides Access Control permission of WhatsApp messages to all apps.

To enable the send whatsapp message button from Sale order, account invoice, account payment, purchase order and delivery order you need to give respective access rights.

4) Add user signature to WhatsApp

Add signature to sale order,account invoice, account payment, credit notes, purchase order and delivery order, CRM, Project Task.

Go to Settings → User → Preferences

Here we can add user signature

5) Sales order:

You can Send a whatsapp message to a customer mobile number by clicking on send whatsapp message from sale order form view.

Configuration:

You can send a whatsapp message by configuring Add signature, Add order information, Add product details, Add message in chatter.

Goto Sales → Configuration → Settings

From user → Preference email signature is added in whatsapp message by enabling add signature. You can enable Add signature.

Goto sale order click on Send whatsapp message button it will open wizard. Signature is added in the message.

Here signature is added in whatsapp message.
Click on send. Message is sent to the customer's mobile.

Message In whatsapp application(screenshot) from sale order by adding signature with attachment.

Add to chatter message: If the add to chatter message is enabled then the WhatsApp message will add into chatter with proper formatting & attachment.

Message In whatsapp application(screenshot) from sale order by adding signature with attachment.

b) Order product details in message

If order product details are enabled then the product name, unit price, quantity and subtotal is added in the whatsapp message.

Product Order details added to message.
Click on send. Message is sent to the customer's mobile.

Message In whatsapp application(screenshot) from sale order by adding order product details.

c) Add order information in the message:

If the Add order information is enabled then the order number, order total amount, and customer credit amount is added to the whatsapp message.

a) Add to chatter message:

If the add to chatter message is enabled then the WhatsApp message will add into chatter with proper formatting & attachment.

Go to sale order form view click on Send Whatsapp message button. Order information is added to message

Click on send. Message is sent to the customer's mobile.

Message in whatsapp application(screenshot) from sale order by adding order information with attachment.

7) Accounts Invoice:

You can send Invoice details to a customer mobile number by clicking on send whatsapp message from account invoice form view.

Configuration:

You can send a whatsapp message by configuring Add signature, Add order information, Add product details, Add message in chatter.

Goto Invoicing → Configuration → Settings

a) Add Signature:

From user → Preference email signature is added in whatsapp message by enabling add signature.

You can enable Add signature. Signature is added in a whatsapp message.

Goto account invoice click on Send whatsapp message button it will open wizard. Signature is added in the message.

Click on send. Message is sent to the customer's mobile.

Message In whatsapp application(screenshot) from account invoice by adding signature with attachment.

b) Add to chatter message:

If the add to chatter message is enabled then the message is sent to chatter with formatting & attachment.

Whatsapp message sent successfully and will be tracked in message chatter with attachment

c) Add Order product details to message:

If order product details are enabled then the product name, unit price and quantity are added in the whatsapp message.

Order product details added in message.

Click on send. Message is sent to the customer's mobile.

Message In whatsapp application(screenshot) from account invoice by adding order product details.

d) Add Order information in the message:

If the Add order information is enabled then the invoice number, invoice total amount, and customer credit amount is added to the whatsapp message.

Order information will be added to the message.
Click on send. Message is sent to the customer's mobile.

Message in whatsapp application(screenshot) from sale order by
adding orderinformation with attachment.

8) Account Payments:

Same as account invoice functionality we have used for account payments.
We can send messages from account payment by configuring add signature, add order information in message, add product order details in message & add message in chatter.

9) Credit Notes:

Same as account invoice functionality we have used for credit notes.
We can send messages from credit note by configuring add signature, add order information in message, add product order details in message & add message in chatter.

10) Delivery order:

You can Send a whatsapp message to a customer's mobile number by clicking on send whatsapp message from the delivery order form view.

Configuration:
You can send a whatsapp message by configuring Add signature, Add order information, Add product details, Add message in chatter.

Goto Inventory → Configuration → Settings

a) Add Signature:

From user → Preference email signature is added in whatsapp message by enabling add signature.

You can enable Add signature. Signature is added in a whatsapp message.

Goto delivery order click on Send whatsapp message button it will open wizard. Signature is added in the message.

Click on send. Message is sent to the customer's mobile.

Message In whatsapp application(screenshot) from delivery order by adding signature with attachment.

b) Add to chatter message:

If the add to chatter message is enabled then the message is sent to chatter with formatting & attachment.

Whatsapp message sent successfully this will track in message chatter with attachment

c) Order product details in message

If order product details are enabled then the product name, unit price, quantity and subtotal is added in the whatsapp message.

Order product details added in message

Message In whatsapp application(screenshot) from delivery order by adding order product details.

d) Add order information in the message:

If the Add order information is enabled then the order number, order total amount is added to the whatsapp message.

Order information will be added in the message.
Click on send. Message is sent to the customer's mobile.

Message in whatsapp application(screenshot) from delivery order by adding order information with attachment.

11) Purchase order:

You can Send a whatsapp message to a customer's mobile number by clicking
on send whatsapp message from account invoice form view.

Configuration:

You can send a whatsapp message by configuring Add signature, Add order
information, Add product details, Add message in chatter.

Goto Purchase → Configuration → Settings

a) Add Signature:

From user → Preference email signature is added in whatsapp message by enabling add signature.

You can enable Add signature. Signature is added in a whatsapp message.

Goto purchase order , click on Send whatsapp message button it will open wizard. Signature is added in the message.

Click on send. Message is sent to the customer's mobile.

Message In whatsapp application(screenshot) from purchase order by adding signature with attachment.

b) Add to chatter message:

If the add to chatter message is enabled then the message is sent to chatter with formatting & attachment.

Whatsapp message sent successfully this will track in message chatter with attachment

c) Add Order product details to message:

If order product details are enabled then the product name, unit price and quantity are added in the whatsapp message.

Order product details added in message

Message In whatsapp application(screenshot) from purchase order by adding order product details.

d) Mark Add product information in the message:

If the Add order information is enabled then the order number, order total amount is added to the whatsapp message.

Order information will be added to message

Message in whatsapp application(screenshot) from purchase order by adding order information with attachment.

12) CRM

We send newly created lead information to the assigned salesperson.
To activate lead menu in CRM goto Settings → Users & Companies → Users → select login user → enable Show Lead menu

Configuration:

You can send a whatsapp message by configuring Add signature, Add message in chatter.

Goto CRM → Configuration → Settings

a) Add Signature:

From user → Preference email signature is added in whatsapp message by enabling add signature.

You can enable Add signature. Signature is added in a whatsapp message. Lead in odoo:s

Message In whatsapp application(screenshot) from crm lead by adding signature.

b) Add to chatter message:

If the add to chatter message is enabled then the message is sent to chatter.

A Whatsapp message sent successfully will track in message chatter.

13) Project Task:

We send newly created task information to the assigned salesperson.

Configuration:

You can send a whatsapp message by configuring Add signature, Add message in chatter.

Goto Project → Configuration → Settings

When we create a task, a whatsapp message will be sent to Assigned to user

a) Add Signature:

From user → Preference email signature is added in whatsapp message by enabling add signature.

You can enable Add signature. Signature is added in a whatsapp message.Signature will be added in message

If the add to chatter message is enabled then the message is sent to chatter.

Whatsapp message sent successfully this will track in message chatter

For task stage changes to Done:

Goto Project → Configuration → Stages → Create stage (Give name is Done or done).

When a task is created a message is sent to the assigned user’s whatsapp mobile number.

If the user replies to the same message as Done or done and when the background scheduler is run, that particular task stage changes to Done.

13) Point Of Sale:

When an order is created from a point of sale, order details are sent to the customer's mobile number in text format.

Create an order → click on Send Whatsapp Message

Message In whatsapp application(screenshot) from point of sale.

14) Schedulers:

Goto Technical → Scheduled Actions

By default all whatsapp schedulers are disabled

i) Whatsapp - Assigned task done:

Goto Project → Configuration → Stages → Create stage (Give name is Done or done).

If the user replies to the same message as Done or done and when the background scheduler is run, that particular task stage changes to Done.

ii) Whatsapp - Payment reminder send message

For payment reminders, if a customer overdue an invoice then a message will be
sent on customer mobile using the “Whatsapp - Payment reminder send message” scheduler.

15) User Signup Page:

From the website user signup page, if the user enters the mobile number & country then a Welcome message will be sent to corresponding mobile number

16) Bi-directional feature

Connector can send & receive messages from whatsapp in Odoo:
When we send a message from odoo, a message is added in the form view of the respective contact and in the master of the WhatsApp message as shown in the below screenshot.

i) Contact Form

Whatsapp sent & received messages are shown in the contact form view of the Whatsapp Messages.

Add separate section and description

ii) Bi-directional messages

Also has a separate Whatsapp Messages menu. All bidirectional messages will show in whatsapp messages

On Message Receive, a message will be added to the respective contact to view and master WhatsApp messages.

On WhatApp Message master Messages are grouped by the customer by default.

17) OdooBot:

Odoo is used by users.
Odoobot is part of the pre-approved SMEs Go Digital solutions specializing in Ecommerce Website Software
equipped with Enterprise Resource Planning modules. When operators are unavailable in Odoo & one of the
users sends messages to the operator then the message is sent to their mobile number.

Configuration:

Goto Live chat → create new channel

In the Channel Rules page select Auto popup, add URL Regex, Auto popup timer. Publish channel.

You can be an operator.

Send a whatsapp message from the website odoobot.

a) Login user:

From current login user

Goto Website in bottom right corner you will get a small window. Click on the
window & send message

Messages are sent to operators which you have added in livechat.

Message In whatsapp application(screenshot) from odoobot as a login user.

If the user replies to the same message.Message In whatsapp application(screenshot).

Message is received on the login user odoobot window.

b) Internal user:

Create an internal user. Login from internal user. Goto website → click on odoobot window & send message Send a whatsapp message from a website using an internal user. Messages are sent to operators' contacts which you have added in live chat.

Message in whatsapp application(screenshot) from odoobot as an internal user.

If the user replies to the same message it will display in the respective user's odoobot window.
Message In whatsapp application(screenshot).

Message is received on the internal user odoobot window.

c) Public user:

Goto signup page → Showing odoobot window on bottom right corner
Click on the odoobot window.

Send messages.
Messages are sent to operators.

If the operator replies to the same message. Message In whatsapp application(screenshot).

Message in odoobot.

Frequently Asked Questions

Q : Is there a way to track conversations without losing them, where we have to guarantee that 100% of the conversations are answered ?

A : You can go to the contacts module-> whatsapp messages and filter/group by partner, so this is how you can track all the conversations.

Q : Will the supervisors be able to see the conversations of all agents?

A : First of all there will be only one supervisor for our default whatsapp modules. It means that the user whose number is configured with the chat API can send and receive messages and all the customers can chat with that one number.

Q : Is it possible to send the quotes and user guides from WhatsApp from the window where the quotes are created?

A : Yes.

Q : When the channel goes down, incoming and outgoing messages must remain queued?

A : Functionality already available. If any message is not sent because of a network issue then it will be in the queue.

Help Support Covid Relief

Pragmatic has always been contributing itswarsa social causes by exercising its Corporate Social Responsibility. We are pledged to COVID relief and have been donating a major share of our profits to COVID Pandemic Relief. By purchasing our apps and services you are becoming a part of helping the needy in these critical times. If you want to help further please connect with us and we will help you find NGOs whom you can donate directly.

support@pragtech.co.in

Contact / Support

(Monday-Friday 10am to 7pm IST)

Pragmatic Techsoft Pvt. Ltd.

support@pragtech.co.in

Pragmatic is a global open source enterprise software development, consulting and products company. Our philosophy is to use Open Source tools and technologies to provide cost effective and green solutions for our customers.

We are a dynamic and fast growing company committed towards creating value for our customers. Located in Pune, India the educational and IT hub of western India, we take pride in delivering rapid, customized open source enterprise applications following agile and lean software methods. Whether you are developing an application from scratch, working on an existing application or porting your application to a new platform or framework, we can meet your business needs.

If you need any help or want more additional features, you may contact us through:

sales@pragtech.co.in

www.pragtech.co.in

Our solutions focus on your problems

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Get In Touch

You can download the detailed PDF user manual directly from the following link:

https://raw.githubusercontent.com/sagarpise/documents/main/user_manual.pdf

On Ubuntu server need to execute following command

sudo pip3 install phonenumbers

You can refer following screenshots

https://apps.odoocdn.com/apps/assets/15.0/pragmatic_odoo_whatsapp_integration/img/installation.png

Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
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ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

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Ratings
Discuss

it seems to be work in progress

Samuel

on 11/16/21, 5:52 AM

I purchased and opened a ticket that took 4 days to be answered. Then, I had a second issue. I was able to send and receive messages from US numbers, but not from Mexican numbers. As I already not happy with the first ticket that took four days to be answered (I was told that because it was created in the middle of a holiday), I just decided to change the solution and took my money loses. At the end, the time would be more costly than the cost of the program. I looked for more completed and stable solutions.
I understand the justification of being in the middle of holidays and not being able to answer. I do not understand why then, I am still allowed to purchase in the middle of holidays. Somewhere, you should be alerted that you will not receive a reply in four days if something does not work.

Re: it seems to be work in progress

Pragmatic Sales

on 11/16/21, 6:18 AM Author

Hello Samuel

As previously mentioned we apologize for the inconvenience to you caused due to a late reply on a ticket created in the middle of the Diwali Holiday unfortunately we cannot control when an app is being sold on the Appstore once the app is published ie make it unavailable during the holidays. With that being said we will definitely work upon providing more faster support during holidays as well.

You can contact us at daim.sayed@pragtech.co.in to get the issue mentioned checked and resolved at the earliest since we would require some further input from your end to replicate the unique scenario mentioned by you. I hope you will provide us a chance to rectify the same.

ATTOH LOUIS

on 2/7/22, 11:52 AM Confirmed Purchase

Dear ,

I try to install it in a new database with phonenumbers for ubuntu server 20.04 well installed but I get error:

Erreur:

Odoo Server Error

Traceback (most recent call last):

File "/odoo14/odoo14-server/odoo/addons/base/models/ir_http.py", line 237, in _dispatch

result = request.dispatch()

File "/odoo14/odoo14-server/odoo/http.py", line 684, in dispatch

result = self._call_function(**self.params)

File "/odoo14/odoo14-server/odoo/http.py", line 360, in _call_function

return checked_call(self.db, *args, **kwargs)

File "/odoo14/odoo14-server/odoo/service/model.py", line 94, in wrapper

return f(dbname, *args, **kwargs)

File "/odoo14/odoo14-server/odoo/http.py", line 348, in checked_call

result = self.endpoint(*a, **kw)

File "/odoo14/odoo14-server/odoo/http.py", line 913, in __call__

return self.method(*args, **kw)

File "/odoo14/odoo14-server/odoo/http.py", line 532, in response_wrap

response = f(*args, **kw)

File "/odoo14/odoo14-server/addons/web/controllers/main.py", line 1398, in call_button

action = self._call_kw(model, method, args, kwargs)

File "/odoo14/odoo14-server/addons/web/controllers/main.py", line 1386, in _call_kw

return call_kw(request.env[model], method, args, kwargs)

File "/odoo14/odoo14-server/odoo/api.py", line 399, in call_kw

result = _call_kw_multi(method, model, args, kwargs)

File "/odoo14/odoo14-server/odoo/api.py", line 386, in _call_kw_multi

result = method(recs, *args, **kwargs)

File "<decorator-gen-71>", line 2, in button_immediate_install

File "/odoo14/odoo14-server/odoo/addons/base/models/ir_module.py", line 74, in check_and_log

return method(self, *args, **kwargs)

File "/odoo14/odoo14-server/odoo/addons/base/models/ir_module.py", line 475, in button_immediate_install

return self._button_immediate_function(type(self).button_install)

File "/odoo14/odoo14-server/odoo/addons/base/models/ir_module.py", line 593, in _button_immediate_function

modules.registry.Registry.new(self._cr.dbname, update_module=True)

File "/odoo14/odoo14-server/odoo/modules/registry.py", line 89, in new

odoo.modules.load_modules(registry._db, force_demo, status, update_module)

File "/odoo14/odoo14-server/odoo/modules/loading.py", line 459, in load_modules

processed_modules += load_marked_modules(cr, graph,

File "/odoo14/odoo14-server/odoo/modules/loading.py", line 347, in load_marked_modules

loaded, processed = load_module_graph(

File "/odoo14/odoo14-server/odoo/modules/loading.py", line 179, in load_module_graph

load_openerp_module(package.name)

File "/odoo14/odoo14-server/odoo/modules/module.py", line 385, in load_openerp_module

__import__('odoo.addons.' + module_name)

File "/odoo14/odoo14-server/custom/pragmatic_odoo_whatsapp_integration/__init__.py", line 3, in <module>

from . import controller

File "/odoo14/odoo14-server/custom/pragmatic_odoo_whatsapp_integration/controller/__init__.py", line 1, in <module>

from . import main

File "/odoo14/odoo14-server/custom/pragmatic_odoo_whatsapp_integration/controller/main.py", line 7, in <module>

import phonenumbers

Exception

The above exception was the direct cause of the following exception:

Traceback (most recent call last):

File "/odoo14/odoo14-server/odoo/http.py", line 640, in _handle_exception

return super(JsonRequest, self)._handle_exception(exception)

File "/odoo14/odoo14-server/odoo/http.py", line 316, in _handle_exception

raise exception.with_traceback(None) from new_cause

ModuleNotFoundError: No module named 'phonenumbers'

I do not know what to do, so I need your help.

Best regards

Re:

Pragmatic Sales

on 2/8/22, 2:14 AM Author

You need to install the python library named "phonenumbers".

You can install it from the terminal > run this command: Sudo pip3 install phonenumbers (Use only pip for python 2.7).

it seems to be work in progress

Samuel

on 11/16/21, 5:45 AM Confirmed Purchase

The program is not opening in Odoo the QR for registration as indicated in the installation instructions. I created a ticket three days ago and have not received even an automated reply of "we will be taking care of your request in x days".
After having receive the response and understand that there was not an issue, I was able to send and receive messages from US numbers, but for some reason, the Mexican numbers were not received, nor sent.

As I already not happy with the first ticket that took four days to be answered (I was told that because it was created in the middle of a holiday), I just decided to change the solution and took my money loses. At the end, the time would be more costly than the cost of the program. I looked for more completed and stable solutions.

8( not happy

Samuel

on 11/7/21, 10:55 AM Confirmed Purchase

The program is not opening in Odoo the QR for registration as indicated in the installation instructions.

I created a ticket three days ago and have not received even an automated reply of "we will be taking care of your request in x days".

Re: 8( not happy

Pragmatic Sales

on 11/8/21, 12:44 AM Author

Hello Samuel

Apologies for the delayed response we were on a Diwali vacation so were unable to respond we will check and respond on the issue raised on Odoo appstore.

Paula Moser

on 9/9/21, 7:19 PM Confirmed Purchase

Hola, de cuanto es el pago mensual de la API?

Re:

Pragmatic Sales

on 9/13/21, 1:10 AM Author

Aproximadamente 39 $ por mes

costo

Diego Mejia Miranda

on 8/10/21, 1:38 AM

¿Es un pago único o tiene otros costos?

Re: costo

Pragmatic Sales

on 8/10/21, 2:07 AM Author

pago mensual de la API

Muammar Abdullah

on 7/4/21, 9:54 AM Confirmed Purchase

Hello,

I bought the module, while install I go error as the following :

"Traceback (most recent call last):

  File "/opt/odoo14/odoo/odoo/http.py", line 639, in _handle_exception
    return super(JsonRequest, self)._handle_exception(exception)
  File "/opt/odoo14/odoo/odoo/http.py", line 315, in _handle_exception
    raise exception.with_traceback(None) from new_cause
ModuleNotFoundError: No module named 'phonenumbers'

I installed phone number module and  and check pip list and it show that this module installed " phonenumbers  8.12.26" after reboot the system tried to install again and it show same error
Please advise

Re:

Pragmatic Sales

on 7/5/21, 2:22 AM Author

Hello It seems like it could be a python version problem with packages being installed in one version and odoO running on another

We Need

sistemas@intsyd.co

on 6/8/21, 12:54 PM

we need

Automated bot to classify leads.

To be able to have several sellers with the same whatsapp number.

Re: We Need

Pragmatic Sales

on 6/9/21, 12:30 AM Author

Hello

we may be able to additionally customize this you may contact our sales team to discuss this further

ubdate

ibrahim.karout98@gmail.com

on 4/13/21, 6:57 PM

you can use something like that to short api cost

phonenumbers python library -

sudo pip3 install phonenumbers

selenium python library -

sudo pip3 install selenium

Install Chromium or Google Chrome browser (Skip if already installed - Just update it)

Chromium

sudo apt install --assume-yes chromium-browser

Google Chrome

wget https://dl.google.com/linux/direct/google-chrome-stable_current_amd64.deb

sudo dpkg -i google-chrome-stable_current_amd64.deb

If any error occurs during Google Chrome Installation

sudo apt-get install -f

Give permissions to this module

sudo chmod -R 777 /path/to/module/whatsapp_all_in_one

your app Whatsapp Odoo All In One Integration so good but!!!

ibrahim.karout98@gmail.com

on 4/13/21, 6:46 PM

your app Whatsapp Odoo All In One Integration so good but!

its need chat-api cost : $39/month

you can do something using other way without monthly cost

don't forget multi language sending

have a nice time

Khaled Gindi

on 4/9/21, 9:37 AM

Hi, this app can be set up only on On-Premise version ?

Re:

Pragmatic Sales

on 4/9/21, 10:33 AM Author

Hello

This can be used on all versions except Odoo online.

This application to need to pay 39DOLLERS

mushal_cm@yahoo.com

on 3/30/21, 10:49 AM Confirmed Purchase

Hai, their is a hidden charge we’re you have to sign to chat api which you have to pay 39dollers every month this is not mentioned by the module provider. 390 dollers per year before buying the app think twice

then $39/month or $390/year f

Re: This application to need to pay 39DOLLERS

Pragmatic Sales

on 3/31/21, 2:05 AM Author

Hello

As mentioned in our app page we use a third-party integration to provide a stable & dependable connection with Whatsapp for which it is required to create an account with them.

free api provider

agharaafat@outlook.com

on 3/9/21, 11:01 AM

there's free api provider can i use with this app ?

Re: free api provider

Pragmatic Sales

on 3/10/21, 12:08 AM Author

Hello

Currently, the app is designed to work with the API provider mentioned if required we can customize it to work with the API provider you want at an additional cost

support post sales

mexnet1@gmail.com

on 3/8/21, 4:54 PM Confirmed Purchase

Hello, I bought a license for your module, I wanted to know how I can obtain an installation manual in odoo 14 self hosted

Re: support post sales

Pragmatic Sales

on 3/9/21, 11:57 PM Author

Hello

This module is a simple deploy to install the module and comes with a user manual already inside it. In case you are facing any issue kindly contact daim.sayed@pragtech.co.in with the error trace.

appRcase

on 2/1/21, 11:59 AM Confirmed Purchase

Hello,

I have not understood if I can maintain a chat of whatsapp within the chatter.

Same as mail chat/

Thanks.

Lilach.

Re:

Pragmatic Sales

on 2/2/21, 5:38 AM Author

Hello Lilach

We can show the messages sent from Odoo in the chatter but currently, we do not pull in the response in Odoo

App Dependencies

Phoenix MEA

on 1/12/21, 7:50 AM

Hello,

our customer bought your amazing app and we need to run the app on Odoo 14 enterprise edition, but the customer license doesn't include POS, CRM and purchase.

Now is there is any way to remove this dependency from the app to avoid any extra license.

Re: App Dependencies

Pragmatic Sales

on 2/2/21, 5:42 AM Author

Hello,

In the mentioned App we have added the dependencies of the modules as there is a provision to send the messages from those applications themselves. However you want to remove those dependencies you may contact us for further support.

Multiple users per WhatsApp number

Talal Albahra

on 12/14/20, 4:25 PM

Hello,

I would like to know if I can use one WhatsApp number for several users (for example, all Marketing team can use one WhatsApp number, all Purchase team can use another WhatsApp number, etc.)

And, could we receive the messages from WhatsApp to Odoo?

Regards,

please be serious

Hans Simanjuntak

on 12/1/20, 7:47 AM Confirmed Purchase

Hello

Please do serious work on the custom module that I paid for, I can tell you my story a lot here.

Hello, I wanted to know if your module offers two-way communication.

Doral Cellphone

on 11/9/20, 4:31 PM Confirmed Purchase

Hello, I wanted to know if your module offers two-way communication.

Whatsapp All In One - Multi Vendor support

$ 75.00

Our Customer Reviews

"Dear Pragmatic, Thank you very much for serving my questions My English is very poor, you and your team were very patient to communicate with me and help me solve the problem, I can never thank you enough..(*^_^*)"

"Service was good with Pragmatic, and there were no issues faced with Whatsapp Odoo All in one Integration Module."

"It good using pragmatic services, all good."

Whatsapp All In One - Multi Vendor support

We support for English / French / Spanish at an additional cost

Our Service Offerings

Odoo Dedicated Resources

Odoo Success Packs

Odoo Turnkey Projects

To connect with us: support@pragtech.co.in

Overview

Features

Robust, Reliable and Server based and it can handle large volumes of Messages

Permission to enable whatsapp messages on Sales orders, Purchase order, Accounts invoice/payments, Delivery orders

Send message Configuration

In CRM, when a lead or opportunity is created then a message will be sent to the salesperson.

In Project Management when a task is created then a WhatsApp message will be sent to the assigned user.

If user sends a reply to task message as done then in odoo project task state is changed to done

Send a Payment reminder message to the customer.

Send messages to single or multiple Contacts within Odoo along with multiple attachments in different formats such as doc, pdf, image, audio, video

In the Point of sale Odoo app when an order is confirmed, send order details message to customer

Configuration

Configuration of bidirectional messages (send & receive messages from whatsapp in Odoo):

Preconditions to send a WhatsApp message to any contact:

3) Provides Access Control permission of WhatsApp messages to all apps.

4) Add user signature to WhatsApp

5) Sales order:

a) Add to chatter message:

7) Accounts Invoice:

8) Account Payments:

9) Credit Notes:

10) Delivery order:

11) Purchase order:

12) CRM

13) Project Task:

13) Point Of Sale:

14) Schedulers:

15) User Signup Page:

16) Bi-directional feature

17) OdooBot:

Frequently Asked Questions

Related Products

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Home Delivery All in One POS, Website and Mobile Orders for any Business

Help Support Covid Relief

Contact / Support

Pragmatic Techsoft Pvt. Ltd.

Our solutions focus on your problems

Get In Touch

Please log in to comment on this module

it seems to be work in progress

Re: it seems to be work in progress

Re:

it seems to be work in progress

8( not happy

Re: 8( not happy

Re:

costo

Re: costo

Re:

We Need

Re: We Need

ubdate

your app Whatsapp Odoo All In One Integration so good but!!!

Re:

This application to need to pay 39DOLLERS

Re: This application to need to pay 39DOLLERS

free api provider

Re: free api provider

"Dear Pragmatic, Thank you very much for serving my questions My English is very poor, you and your team were very patient to communicate with me and help me solve the problem, I can never thank you enough..(^_^)"