Whatsapp Odoo All In One Integration

by
Odoo

75.00

v 14.0 Third Party 136
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Required Apps CRM (crm)
Live Chat (im_livechat)
Point of Sale (point_of_sale)
Project (project)
Sales (sale_management)
Website (website)
Invoicing (account)
Inventory (stock)
Purchase (purchase)
Lines of code 2736
Technical Name pragmatic_odoo_whatsapp_integration
LicenseOPL-1
Websitehttp://pragtech.co.in
Also available in version v 12.0 v 13.0 v 15.0
You bought this module and need support? Click here!
Required Apps CRM (crm)
Live Chat (im_livechat)
Point of Sale (point_of_sale)
Project (project)
Sales (sale_management)
Website (website)
Invoicing (account)
Inventory (stock)
Purchase (purchase)
Lines of code 2736
Technical Name pragmatic_odoo_whatsapp_integration
LicenseOPL-1
Websitehttp://pragtech.co.in
Also available in version v 12.0 v 13.0 v 15.0

Whatsapp Odoo All in one Integration

Our Pricing includes User Manual, 90 Days Support (Monday-Friday 10am to 7pm IST) and One time Setup

support@pragtech.co.in pragtech

We support for English / French / Spanish at an additional cost

Supported Odoo versions & platforms
Odoo.sh
Self Hosted
Enterprise
Community
Odoo Online

Works & tested on standard installations of Odoo with no third party apps

Free support only for odoo installations with no third party apps

Paid support availaible for Odoo installations with third party apps.

Whatsapp is an immensely popular chatting app used by 1.5 Billion people worldwide. It has an easy interface and can be used powerfully with Odoo. Pragmatic has developed an Odoo app which allows users to use the Whatsapp Application to send messages via Odoo. We can send messages from Contacts, Sales, Accounts invoice, Accounts Payments, Credit Notes, Delivery orders, Point of sale, Purchase orders, Project Task, CRM Lead, Payment Reminder, User signup page via the same application. Let us have a look at how this works inside Odoo.

Whatsapp Odoo All in one Integration Features

Robust, Reliable and Server based

Payment Reminder Messages

Linking of message with POS

Odoo website sign up notification

Enable whats app messages for Sales Orders,Purchase Order,Delivey Orders and Invoices too.

One account per company

Bi-directional can send & receive messages from whatsapp in Odoo

WhatsApp message configuration like add signature, add order line details etc

User will notify if manager assign task to user

Access control in every setup

Add/Skip WhatsApp message in Odoo open chatter

Integrate with Odoobot

Comparison Table


Features Pragmatic Softhealer Technologies GTICA.C.A Ascents Entrepreneurs
Single whatsapp number for entire company
Bi-directional can send & receive messages from whatsapp in Odoo
In Project Management when task is created then message will sent to assigned user
Add signature to Project task details
Display message in Project task message chatter
If the task assigned user replies to task as done then Project task state changed to done
Send Payments reminder
Send message when user signs up on the website
Send message to single contacts with multiple attachments
Send message to multiple contacts with multiple attachments
User Permission Access Control to enable for Sales order
User Permission Access Control for Purchase order
User Permission Access Control for Delivery orders
Send order information from Sales Order
Send order product details from Sales Order
Add signature in Sales Order
Display message in Sales order message chatter
Send order information from Account invoice, Account payment, Credit notes
Send order product details from Account invoice,Account payment, Credit notes
Add signature in Account invoice, Account payment, credit notes
Display message in Account invoice, Account payment, Credit notes message chatter
Send order information from Purchase order
Send order product details from Purchase order
Add signature in Purchase order
Display message in Purchase order message chatter
Send order information from Delivery order
Send order product details from Delivery order
Add signature in Delivery order
Display message in Delivery order message chatter
Send message from Point of sale to Customer
In CRM when lead or opportunity is created then a message is sent to sales person
Add signature in CRM
Display message in CRM message chatter

How does it work?


Configuration
It is difficult to get a signup for WhatsApp for business directly and get access to API as signup process takes too long. Hence, it is better to signup for third party whatsapp API services as Chat API. Also selenium could be used for free but it is not robust and reliable and cannot handle large volumes of load. You need to signup for Chat Api account on https://app.chat-api.com/login

First we have to login into whatsapp chat api using https://app.chat-api.com/login.
We get an whatsapp instance id & whatsapp token.



Go to General Settings and Paste the credentials for Whatsapp Instance Id and Whatsapp token copied from whatsapp chat api.



Click on Get QR Code & scan QR code from mobile Whatsapp Web.





After you scan QR code from your mobile is authenticated




Send messages to Contacts




Send messages with multiple attachments






Send messages to multiple customers using Send Whatsapp message menu








Provides Access Control Permission of WhatsApp message to all apps




Add signature to WhatsApp

Go to Settings -> User -> Preferences




Here we can add user signature




Sales order configuration

Goto Sales -> Configuration -> Settings






Add signature




Signature will get added to the message




Add product information in the message:




Product information is added to message






Product Order details in message




Product Order details added to message






Add to chatter message




Whatsapp message sent successfully and will be tracked in message chatter with attachment




Accounts Invoice configuration:

Goto Invoicing -> Configuration -> Settings




Add signature




Signature is added to message






Add Product information to the message




Product information will be added to message




Related Products



Add Product Order details to message




Order product details added in message






Add to chatter message




Whatsapp message sent successfully and will be tracked in message chatter with attachment




Similarly for Account Payments:






Similarly for Credit Notes:








Delivery order configuration:

Goto Inventory -> Configuration -> Settings




Add signature




Signature will get added to message






Mark Add product information in the message




Product information will added in message






Mark Order product details in message




Order product details added in message






Mark Add in chatter message




Whatsapp message sent successfully this will track in message chatter with attachment




For purchase order configuration:

Goto Purchase -> Configuration -> Settings






Signature will added in message






Mark Add product information in the message:




Product information will added in message






Mark Order product details in message




Order product details added in message






Mark Add in chatter message




Whatsapp message sent successfully this will track in message chatter with attachment




For CRM configuration:

Goto CRM -> Configuration -> Settings
When we creating lead whatsapp message will send to salesperson
Mark Add signature




Signature will added in message




Mark Add in chatter message




Whatsapp message sent successfully this will track in message chatter with attachment




For project task configuration:

Goto Project -> Configuration -> Settings




When we creating task whatsapp message will send to Assigned to user
Mark Add signature




Signature will added in message




Mark Add in chatter message




Whatsapp message sent successfully this will track in message chatter with attachment






If assigned to user sends reply as Done using “Whatsapp- Assigned task done” scheduler project task state changed to done






For payment reminder if customer overdue to invoice then message will be sent using “Whatsapp - Payment reminder send message” scheduler.




From Point of sale we can send order details by whatsapp






From website user signup page if user enter mobile number & country then message will send to mobile number






Now We can added New Feature :-
Bi-directional can send & receive messages from whatsapp in Odoo

Chat API Configuration:-

Add a domain name with controller name “/whatsapp/responce/message” in the configuration of chat API refer below example.




On click send a message, a message will be added in the form view of respective contact and in the master of WhatsApp message as shown in the below screenshot.

Contact Form




Whatsapp Message Master




On Message Receive, a message will be added in the respective contact for view and master of WhatsApp messages.

On Whatsapp messages master.




On contact form




On WhatApp Message master Messages are grouped by the customer by default.




OdooBot Configuration:-

Goto Live chat -> create new channel

In the Channel Rules page select Auto popup, add URL Regex, Auto popup timer.Publish channel



Send whatsapp message from the website odoobot.





Send whatsapp message from website using internal user





Send whatsapp message from visitor





Receive message from internal user





Send message to visitor





Related Products

Help Support Covid Relief

Pragmatic has always been contributing itswarsa social causes by exercising its Corporate Social Responsibility. We are pledged to COVID relief and have been donating a major share of our profits to COVID Pandemic Relief. By purchasing our apps and services you are becoming a part of helping the needy in these critical times. If you want to help further please connect with us and we will help you find NGOs whom you can donate directly.

support@pragtech.co.in

Contact / Support

(Monday-Friday 10am to 7pm IST)

Pragmatic Techsoft Pvt. Ltd.

Support

Pragmatic is a global open source enterprise software development, consulting and products company. Our philosophy is to use Open Source tools and technologies to provide cost effective and green solutions for our customers.

We are a dynamic and fast growing company committed towards creating value for our customers. Located in Pune, India the educational and IT hub of western India, we take pride in delivering rapid, customized open source enterprise applications following agile and lean software methods. Whether you are developing an application from scratch, working on an existing application or porting your application to a new platform or framework, we can meet your business needs.

If you need any help or want more additional features, you may contact us through:

www.pragtech.co.in

Our solutions focus on your problems

  • Odoo Implementation
  • Odoo Customization
  • ERP Development and Implementation
  • Odoo Ipass Cloud
  • AI for Odoo
  • Odoo Apps
  • Aws Marketplace Products
  • Business Engines

Get In Touch

On Ubuntu server need to execute following command

sudo pip3 install phonenumbers

You can refer following screenshots

https://apps.odoocdn.com/apps/assets/14.0/pragmatic_odoo_whatsapp_integration/img/installation.png
Odoo Proprietary License v1.0
This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).
You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).
It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.
The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

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There are no ratings yet!
by
Paula Moser
on 9/9/21, 7:19 PM Confirmed Purchase

Hola, de cuanto es el pago mensual de la API?

Re:
by
Pragmatic Sales
on 9/13/21, 1:10 AM Author

Aproximadamente 39 $ por mes


costo
by
Diego Mejia Miranda
on 8/10/21, 1:38 AM

¿Es un pago único o tiene otros costos?

Re: costo
by
Pragmatic Sales
on 8/10/21, 2:07 AM Author

pago mensual de la API


by
Muammar Abdullah
on 7/4/21, 9:54 AM Confirmed Purchase

Hello,

I bought the module, while install I go error as the following :


"Traceback (most recent call last):

  File "/opt/odoo14/odoo/odoo/http.py", line 639, in _handle_exception
    return super(JsonRequest, self)._handle_exception(exception)
  File "/opt/odoo14/odoo/odoo/http.py", line 315, in _handle_exception
    raise exception.with_traceback(None) from new_cause
ModuleNotFoundError: No module named 'phonenumbers'

I installed phone number module and  and check pip list and it show that this module installed " phonenumbers  8.12.26" after reboot the system tried to install again and it show same error

Please advise


Re:
by
Pragmatic Sales
on 7/5/21, 2:22 AM Author

Hello It seems like it could be a python version problem with packages being installed in one version and odoO running on another


We Need
by
sistemas@intsyd.co
on 6/8/21, 12:54 PM

we need 

Automated bot to classify leads.

To be able to have several sellers with the same whatsapp number.

Re: We Need
by
Pragmatic Sales
on 6/9/21, 12:30 AM Author

Hello 

we may be able to additionally customize this you may contact our sales team to discuss this further


ubdate
by
ibrahim.karout98@gmail.com
on 4/13/21, 6:57 PM

you can use something like that to short api cost

phonenumbers python library -

sudo pip3 install phonenumbers

selenium python library -

sudo pip3 install selenium


Install Chromium or Google Chrome browser (Skip if already installed - Just update it)

Chromium

sudo apt install --assume-yes chromium-browser

Google Chrome

wget https://dl.google.com/linux/direct/google-chrome-stable_current_amd64.deb

sudo dpkg -i google-chrome-stable_current_amd64.deb

If any error occurs during Google Chrome Installation

sudo apt-get install -f

Give permissions to this module

sudo chmod -R 777 /path/to/module/whatsapp_all_in_one


your app Whatsapp Odoo All In One Integration so good but!!!
by
ibrahim.karout98@gmail.com
on 4/13/21, 6:46 PM

your app Whatsapp Odoo All In One Integration so good but!

its need chat-api  cost : $39/month 

you can do something using other way without monthly cost

don't forget multi language sending

have  a nice time


by
Khaled Gindi
on 4/9/21, 9:37 AM

Hi, this app can be set up only on On-Premise version ?

Re:
by
Pragmatic Sales
on 4/9/21, 10:33 AM Author

Hello 

This can be used on all versions except Odoo online.


This application to need to pay 39DOLLERS
by
mushal_cm@yahoo.com
on 3/30/21, 10:49 AM Confirmed Purchase

Hai, their is a hidden charge we’re you have to sign to chat api which you have to pay 39dollers every month this is not mentioned by the module provider. 390 dollers per year before buying the app think twice

then $39/month or $390/year f

Re: This application to need to pay 39DOLLERS
by
Pragmatic Sales
on 3/31/21, 2:05 AM Author

Hello

As mentioned in our app page we use a third-party integration to provide a stable & dependable connection with Whatsapp for which it is required to create an account with them.



free api provider
by
agharaafat@outlook.com
on 3/9/21, 11:01 AM

there's free api provider can i use with this app ?

Re: free api provider
by
Pragmatic Sales
on 3/10/21, 12:08 AM Author

Hello 

Currently, the app is designed to work with the API provider mentioned if required we can customize it to work with the API provider you want at an additional cost


support post sales
by
mexnet1@gmail.com
on 3/8/21, 4:54 PM Confirmed Purchase

Hello, I bought a license for your module, I wanted to know how I can obtain an installation manual in odoo 14 self hosted

Re: support post sales
by
Pragmatic Sales
on 3/9/21, 11:57 PM Author

Hello 

This module is a simple deploy to install the module and comes with a user manual already inside it. In case you are facing any issue kindly contact daim.sayed@pragtech.co.in with the error trace.


by
appRcase
on 2/1/21, 11:59 AM Confirmed Purchase

Hello,

I have not understood if I can maintain a chat of whatsapp within the chatter.

Same as mail chat/

Thanks.

Lilach.

Re:
by
Pragmatic Sales
on 2/2/21, 5:38 AM Author

Hello Lilach


We can show the messages sent from Odoo in the chatter but currently, we do not pull in the response in Odoo


App Dependencies
by
Phoenix MEA
on 1/12/21, 7:50 AM

Hello,

our customer bought your amazing app and we need to run the app on Odoo 14 enterprise edition, but the customer license doesn't include POS, CRM and purchase.

Now is there is any way to remove this dependency from the app to avoid any extra license.

Re: App Dependencies
by
Pragmatic Sales
on 2/2/21, 5:42 AM Author

Hello,

In the mentioned App we have added the dependencies of the modules as there is a provision to send the messages from those applications themselves. However you want to remove those dependencies you may contact us for further support.


Multiple users per WhatsApp number
by
Talal Albahra
on 12/14/20, 4:25 PM

Hello,

I would like to know if I can use one WhatsApp number for several users (for example, all Marketing team can use one WhatsApp number, all Purchase team can use another WhatsApp number, etc.)

And, could we receive the messages from WhatsApp to Odoo?

Regards,


please be serious
by
Hans Simanjuntak
on 12/1/20, 7:47 AM Confirmed Purchase

Hello

Please do serious work on the custom module that I paid for, I can tell you my story a lot here.


Hello, I wanted to know if your module offers two-way communication.
by
Doral Cellphone
on 11/9/20, 4:31 PM Confirmed Purchase

Hello, I wanted to know if your module offers two-way communication.