Product Warranty Management | Product Warranty Registration | Product Warranty Claim | Product Warranty Web Portal | Warranty Claim Management | Website Product Warranty
by Edge Technologies$ 73.73
Availability |
Odoo Online
Odoo.sh
On Premise
|
Odoo Apps Dependencies |
•
Employees (hr)
• Inventory (stock) • Invoicing (account) • Project (project) • Repairs (repair) • Sales (sale_management) • Website (website) • Discuss (mail) |
Lines of code | 2227 |
Technical Name |
product_warranty_management_app |
License | OPL-1 |
Versions | 14.0 15.0 16.0 17.0 |
Availability |
Odoo Online
Odoo.sh
On Premise
|
Odoo Apps Dependencies |
•
Employees (hr)
• Inventory (stock) • Invoicing (account) • Project (project) • Repairs (repair) • Sales (sale_management) • Website (website) • Discuss (mail) |
Lines of code | 2227 |
Technical Name |
product_warranty_management_app |
License | OPL-1 |
Versions | 14.0 15.0 16.0 17.0 |
Odoo Product Warranty for period of days, months, years, Helpdesk for customer ticket support App
Odoo Product Helpdesk and Warranty app solution designed to improve the management of customer warranty tickets. With the ability to create warranties directly through the website portal, users can easily initiate and track their warranty claims. This Odoo app facilitates search functionality for users to quickly locate specific tickets, ensuring a seamless experience. Additionally, a centralized dashboard provides valuable insights into warranty-related metrics and presents a unique warranty number for easy reference.

Allow User Access Rights
Allow user access rights to manager, leader and user.

Helpdesk configuration
Helpdesk team, ticket type, subject, tags, stages and priority master.

Dashboard
Details dashboard for ticket.

Warranty Ticket
Create warranty ticket and in ticket we can create task, invoice, repair and timesheet.

Warranty
Warranty(serial number) menu.

Website Portal
In portal we can see no of ticket, see list of related user ticket search a ticket and create new ticket with related error message.
Description
Allow User Access Rights
Allow user access rights.

Helpdesk Team

Ticket Type

Helpdesk Subject

Helpdesk Tags

Helpdesk Stage

Helpdesk Priorities

Warranty Product
Give product tracking by unique serial number and can be warranty.

Warranty(Serial Number)
Give customer and warranty details in serial number for further use.

Dashboard

Warranty Ticket.
create a warranty ticket for customer, and button for create a task, invoice and repair.

Ticket with warranty details.

Ticket with timesheet.

After create a ticket, task and repair then following form is appearance.

Redirect to invoice.
Onclick invoice smart button then related invoice is open and onclick create button then invoice is created with given invoice line.

Redirect to task
Onclick create task button then task is create after onclick task smart button then related task is open.

Repair
Onclick repair button then following repair is created.

Helpdesk Warranty Ticket Kanban View

Helpdesk Warranty Ticket Tree View

Helpdesk Warranty Ticket Calendar View

Helpdesk Warranty Ticket Pivot View

Helpdesk Warranty Ticket Graph View

Website Portal
See the user create ticket in main menu of portal.

No of ticket create in portal user.

Create Ticket In Website Portal
Add details of ticket.

If create ticket is successful then following message see.

If serial number assign another customer then show error message.


If serial number not belong to product then show error message.


Our Services
Get In Touch
You will get 60 Days free support in case any bugs or issue.
For any query or support contact us without hesitation on
edgetechnologies.odoo@gmail.comOdoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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