Integrate your PBX solution with Ringdesk

Get full call-control in ODOO

DESCRIPTION

The Ringdesk App enables full call-control of your Swyx, 3CX, Xelion, BroadSoft PBX solution integrated into your ODOO. It enables you to work smart and efficiently. It will help you to improve the speed of handling phone calls and it will lower your administration time. Also, this App will add call detail information to the ticket and therefore improve your administration and handling history in a clear and transparent way.

• Quick-to-dial from ODOO phone numbers
• Proper formatting of phone numbers in ODOO
• Detect incoming phone call & customer recognition
• Popup call registration form on the answer of each call with all contact details and notes
• Registration of call details in ODOO, attached to related contact or leads
• Create Contact and Leads from an active call on a click

• Ringdesk account. Register on https://portal.ringdesk.com
• PBX connector configured in Ringdesk
• Get free support via support@ringdesk.com

How does it work?

To use this service, you need to create an account in the Ringdesk portal. Each user that needs integration will need a Ringdesk user account.
Within the Ringdesk portal, you can select the PBX solution of your choice and follow the instructions to connect the PBX.
You will be granted 10 days free trial. After the trial period, we charge a small fee per user per month that will be invoiced through the registration of a billing method in our portal.
For pricing and more information, please read the following information: