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  1. APPS
  2. Website
  3. Website Portal Chat | Real-time Chat for Portal Users | Talk with Internal Users & Other Portal Users v 14.0
  4. Sales Conditions FAQ

Website Portal Chat | Real-time Chat for Portal Users | Talk with Internal Users & Other Portal Users

by Steven Marp https://apps.odoo.com/apps/modules/browse?author=Steven Marp
Odoo

$ 30.00

v 14.0 Third Party
Apps purchases are linked to your Odoo account, please sign in or sign up first.
Versions 14.0 15.0 16.0 17.0 18.0 19.0
You bought this module and need support? Click here!
Versions 14.0 15.0 16.0 17.0 18.0 19.0
  • Description
  • Manifest
  • License

Website Portal Chat

Real-time messaging for portal users. Start conversations with internal users and other portal users directly from the website portal, without leaving the current page.
Real-Time
Instant message delivery through the Odoo bus (websocket).
Integrated
Chat menu and dockable window integrated within the portal.
Presence
Online / offline status indicators on every contact.
Private
All chats are private direct messages between participants.
Key Features

Portal to Internal Chat

Allows portal users to message internal users who have authorization.

Portal to Portal Chat

Portal users can search and initiate conversations with other portal users.

Searchable Contact List

Easily search contacts from the portal header navbar menu dropdown.

Workflow Preview

Real-time Portal Chat Workflow

This workflow shows how the module connects portal users with internal backend users.

Internal user settings screen

1. Enable Portal Can Message Preference

Enable the "Portal Can Message" checkbox on internal user profiles to allow portal contacts to start a conversation with them.

Portal navbar chat menu

2. Access Chat Menu in the Portal Header

A chat icon is added to the website portal navbar header. Portal users can search for contacts and see who is currently online or offline.

Portal chat window in footer

3. Direct Real-time Chat Window

Clicking a contact opens a dedicated chat box at the bottom-right corner of the page. Messages are sent instantly via websocket.

Odoo discuss app integration

4. Backend Discuss & Portal Real-time Replying

Internal users receive messages directly in the backend Discuss application and can reply instantly. Replies sync in real time on the portal user's screen.

How It Works

1. Go to Settings → Users & Companies → Users and open an internal user profile.

2. Check "Portal Can Message" to let portal users contact them.

3. Log in as a portal user and click the chat icon in the portal navbar header.

4. Search and select a user to initiate a direct message channel.

5. Start messaging in real time without leaving the portal page.

Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Discuss (mail)
Lines of code 440
Technical Name sm_website_portal_chat
LicenseOPL-1
Websitehttps://apps.odoo.com/apps/modules/browse?author=Steven Marp
Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

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