Service Order
This module helps to keep track of services and invoicing them accordingly.
This module helps the service provider companies to get recorded the services they provide to the customers and generate an invoice on the basis of expenses occurred while trying to support the service call, the time that he has spent in travelling, his hourly charge and also products that he might have used.
Track what is consumed
This module helps the user to keep a track of what has been consumed in order to fix the problem and also the time he spends on the visit to the customer's place, the travel expenses to come and go to client's site.
Integrated with Help Desk ticket
- This module is integrated with a help desk ticket. If a ticket is raised against an issue you must provide a service against that ticket.
- Once you select the helpdesk ticket from the service form all the details will be automatically completed.
You can define your own stages
- This module has the functionality of defining your own multiple stages and pass the service ticket to the preceding stage, once all the work was done over the last stage.
- You can build a process and track it with the help of stages and Kanban view provided.
Inbuilt digital signature
This module has web signature inbuilt so that once the service is completed the customer can approve it by his signature.
Calendar View
- Create a service request directly by calendar view and assign the order to responsible user.
- Drag and drop the service order in order to reschedule the service task.
- Extend or reduce the time slot depending on how much time the engineer will spend to finish that service task.
- Filter out Service Orders by responsible user.
Integrated with activities
- A user can add activities to Service Orders for the follow up.
- View notifications of the upcoming, late or current activities by clicking on the activities icon on the top.
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Technical Help & Support
We offer extremely convenient and quick support service to all your technical help & support requests.
Please feel free to contact us
Email
Contact Us
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Helpdesk (helpdesk)
• Invoicing (account) • Sign (sign) • Discuss (mail) |
| Lines of code | 503 |
| Technical Name |
ti_service |
| License | OPL-1 |
| Website | http://www.targetintegration.com |
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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