Service Pin Portalby 42 N.E.R.D.S. https://www.42nerds.com
|Lines of code||252|
|Also available in version||v 13.0 v 14.0|
Secure your Customer Data with Service Pin's in Odoo
According to article 32 of the GDPR (General Data Protection Regulation) customer data may no longer be discussed on the telephone without the customer being able to clearly prove his identity in an appropriate authentication procedure.
This Odoo module enables you to assign an individual Service Pin to every of your customers. With this a precise identification is possible. This allows you to improve your customer support and may lead to an increasing customer satisfaction. At the same time you are taking measures to protect your customerâs data.
Fully integrated into Odoo
You don't need to struggle with new views or complicated options. It is as simple as install at and you're ready to go.
Our Key Features
A random generator creates the Service Pin. The number of digits and the format can be adjusted.
Alphanumeric or numeric
The Service Pin can consist of numbers or numbers combined with letters. You can pick your preferred option.
If you change the Service Pin, your customer automatically receives an email.
Filtering by Service Pin
You can easily find the right customer profile for the Service Pin using the filter function.
Compliant with GDPR
Thanks to the Service Pin, the security of your customer's data is up to the current technical state of the art and at an appropriate organisational level.
One Service Pin per customer
Each of your customers gets an individual Service Pin. Thereby the customers cannot be confound with each other and their data is not issued by mistake.
The Service Pin Portal Extension
With this Portal Extension your customers are able to change their Service Pin by themselves. Under âMy Accountâ a new sub-item called âSupportâ appears. There the customers can see and change their own Service Pin. You will be notified automatically.
42nerds Service Pin Portal
Service-PIN visible for the Customer in his Customer Portal
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