Website Feedback System (Community)by Acespritech Solutions Pvt. Ltd. http://www.acespritech.com
• eCommerce (website_sale)
• Invoicing (account)
• Website (website)
|Lines of code||1125|
|Also available in version||v 13.0 v 12.0 v 14.0 v 16.0|
Odoo 15 Website Feedback System (Community)
This module allows to give Feedback.
Note: This module is tested and working in Odoo community edition but not tested in Enterprise version. And we are supporting Ubuntu OS and not Windows OS.
How to use
- In Feedback > Configuration > Template, configure the template..
- Into Template configure all the option with appropriate value like Name, Website configuration, Template type and Questions.
- When you select the Template type as Product then feedback question will come based on Product.
- In Feedback > Configuration > Feedback Question, Configure the Question with appropriate value like Question, Template, Question type Normal or Widget, Answer Mode Single or Multiple, Question will Optional or Required and If you want to include the comment then enable the Include Comment option.
- In Website > Configuration, under the Customer Feedback, set the option for Feedback Template. Based on this configuration the Feedback Questions are display.
- When you select option feedback by product then you have to set Configure the Mail template, Send mail after How many days of Customer Purchase the Product, Number of Mail that you want to Send and Interval and Cron will run everyday and send the mail to the customer based on your configuration and customer can give the feedback from mail.
- Now Go into the website and Click on "Feedback" Menu to Give the Feedback.
- Now Click on "Get Started" Button to start feedback.
- When you click on Get Started Button Question will come which you configure into the Template.
- When you select the Question type Normal and Answer Mode Single Question Will come with radio button and you will submit only one answer.
- When you select the Question type Widget Question Will come with Ratings and Emojis depend on your selected option.
- When you click on "Submit" button your feedback will submit.
- After Submitting the feedback it will Store into the Feedback > Customer Feedback.
- Mail send to user after successfull feedback submisssion according to set day in configuration.
- By clicking in Take the Survey button, Feedback will Started and after that same procedure will follow as Product Template.
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- The author can leave a single reply to each comment.
- This section is meant to ask simple questions or leave a rating. Every report of a problem experienced while using the module should be addressed to the author directly (refer to the following point).
- If you want to start a discussion with the author or have a question related to your purchase, please use the support page.