Asterisk Plus

by
Odoo
v 15.0 Third Party 14 752
Download for v 15.0 Deploy on Odoo.sh
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Discuss (mail)
Lines of code 6003
Technical Name asterisk_plus
LicenseOPL-1
Versions 17.0 13.0 11.0 14.0 16.0 15.0 12.0
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Discuss (mail)
Lines of code 6003
Technical Name asterisk_plus
LicenseOPL-1
Versions 17.0 13.0 11.0 14.0 16.0 15.0 12.0

Asterisk PBX connector for Odoo platform

The primary module

Icon
You must purchase a monthly subscription to use this application. For pricing and other details, visit http://odoopbx.com.

Features

  • Odoo open source, enterprise and odoo.sh are supported.
  • Click to call from Partner form.
  • Partners calls history with consolidation on parent company with grouping by partner employees.
  • Call recording, sharing and discussion.
  • Call recording transcript (using external transcript service - https://iap.odoo.com/iap/in-app-services/781)
  • Automatic opening of partner's form on call.
  • Set phone's caller ID name from Odoo partners database.
  • Normalize your phone numbers database.
  • Get caller's salesperson SIP channel and connect customers directly to their managers.
  • Organize differentiated phone customer service by quering customer tags from Asterisk dialplan (e.g. put VIP customers in the VIP queue or in first place).
  • SIP client agnostic.
  • Partner creation from active call or call history.
  • Advanced call history analytics.
  • Automatic call & recordings archiving.
  • Works with the most Asterisk distributions (only AMI connection used).
  • More features coming...
  • Custom development available for request.

Documentation

For documentation and support visit docs.OdooPBX.com

Screenshots

Incoming call popup

Incoming call popup

Call Details

Call Details

Partner form

Partner form

Call notes

Call notes

Custom call reports

Custom call reports

Call recordings view

Call recordings view

Call recording tags

Call recording tags

Call recordings list with transcript

Call recordings list with transcript

Transcript popup

Transcript popup

PBX / Odoo user list

PBX / Odoo user list

PBX / Odoo user form

PBX / Odoo user form

Settings

Settings

Check out more addons

Asterisk Plus CRM

CRM integration module.

Asterisk Plus Project

Project module integration app

Asterisk Plus Sale

Sale module integration app

Asterisk Plus HR

HR module integration app

Asterisk Plus Multicompany

Multi-company Support

Asterisk Plus Invoicing

Invoices and Bills Support

Asterisk Plus Callgroup

Manage call group from Odoo.

Asterisk Plus Helpdesk

Helpdesk module integration app

Support

Bugs, feature requests

For community support and documentation please visit OdooPBX.com

For bugs and feature requests please submit a request here: mailbox@odoopbx.com.

Asterisk / FreePBX support

This module requires a running Astrerisk instance.
Network connection between Asterisk and Odoo instance is required.
Please refer to Asterisk documentaion for Asterisk configuration.

If you are a novice in Asterisk/FreePBX and do not know how to complete Asterisk part of installation you can request paid support to help you setup your PBX. Please submit your requests to mailbox@odoopbx.com.

Asterisk! Enjoy with Odoo!

Asterisk Plus Documentation

The detailed changelog is available here: http://feedback.odoopbx.com/changelog

You can find setup installation instructions at https://help.odoopbx.com

You can also submit a bug report here: http://feedback.odoopbx.com/bugs

Or you can request a feature here: http://feedback.odoopbx.com/features

For commerical support submit a ticket at https://odoopbx.com/helpdesk

Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

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Please choose a rating from 1 to 5 for this module.
Great module for voip integration
by
Maximo Schettini
on 12/15/22, 1:10 PM

This is a grear module that fulfills the telephony requirements. Great job so far!

Re: Great module for voip integration
by
Max
on 12/15/22, 3:08 PM Author

Thank you Maximo for a good feedback.  Fulfills? We have just started! ;-)


by
mohamed maghrby
on 10/14/22, 8:19 PM



question
by
Samy Balasa
on 2/10/23, 5:35 AM

That modula does have integrated webrtc client?

Re: question
by
Max
on 2/10/23, 8:06 AM Author

Hi.

No, already not. The built-in WebRTC client is moved to a separate module that is going to be released soon. Now Asterisk Plus is the connector module dealing with call stats and recordings.


Worsk on Odoo.sh
by
Hector Garza
on 12/15/22, 12:48 PM

Hi, 

Does this module works/supported in Odoo.sh?

Best regards

Re: Worsk on Odoo.sh
by
Max
on 12/15/22, 1:05 PM Author

Hello. Yes it works in odoo.sh perfectly.


Do you support several incoming lines?
by
Talal Albahra
on 6/9/22, 6:34 AM

Hello,

Our client provides "Call Center" services to other companies, those companies will forward the calls they receive to one of his numbers, so he will have incoming calls forwarded from different numbers. each company should be assigned to a specific team or call center member!

Can we handle this with your app?

Re: Do you support several incoming lines?
by
Max
on 6/9/22, 8:06 AM Author

Hi.

All that you describe is configured on Asterisk PBX level. 

Asterisk Plus CRM for example adds leads integration. Asterisk Plus Project - tasks, Asterisk Plus Helpdesk - tickets. So in general the answer is - yes, all you ask is possible with Asterisk Plus. But I would offer you to get more details before you buy. Send you request to mailbox@odoopbx.com.