Helpdesk Domain website/url Restriction in Odoo

by
Odoo

59.80

v 15.0 Third Party 2
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Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Website (website)
eCommerce (website_sale)
Discuss (mail)
Project (project)
Sales (sale_management)
Invoicing (account)
Attendances (hr_attendance)
Employees (hr)
Community Apps Dependencies
Lines of code 3482
Technical Name bi_helpdesk_domain_restriction
LicenseOPL-1
Websitehttps://www.browseinfo.com
Versions 11.0 16.0 15.0 17.0 13.0 12.0 14.0
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Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Website (website)
eCommerce (website_sale)
Discuss (mail)
Project (project)
Sales (sale_management)
Invoicing (account)
Attendances (hr_attendance)
Employees (hr)
Community Apps Dependencies
Lines of code 3482
Technical Name bi_helpdesk_domain_restriction
LicenseOPL-1
Websitehttps://www.browseinfo.com
Versions 11.0 16.0 15.0 17.0 13.0 12.0 14.0

Website Helpdesk Email Domain Restriction and URL Restriction Odoo Apps

Helpdesk Support Ticket Email Domain Restriction Odoo Apps

Website Helpdesk Support Ticket URL Restriction Odoo Apps

Block Domain and Url on Helpdesk Support Ticket Odoo Apps

Website Support Helpdesk Email Domain Restriction Odoo apps allows configuring a list of the domain to block, listed domains will not be able to create a support ticket from the website. This Odoo app contains almost everything you need for the service desk, technical support team, call center management, Issue ticketing system which include issue tracking, billing payment, tech support portal, service request with timesheet to be managed in Odoo project management app. Website customer helpdesk support ticketing system is used to give customers an interface where users can send support ticket requests and attach documents from the website. Support tickets will be sent by email to customer and admin and manage online ticketing systems for customer support in Odoo. Also it allows you to create invoices easily from the timesheet logged for the project issue and helpdesk support ticketing system. Customers can view their ticket from the website portal and easily see the stage of the reported ticket. Also, customers can communicate with the help-desk support team from the website communication option. It also has a feature to block specific email domains for submitting helpdesk support requests.

If you are using Odoo enterprise version then please note that, This app doesn't work with odoo enterprise's Helpdesk app, We have our own Helpdesk app and this app adds domain restriction feature on our helpdesk app.

Looking for Helpdesk Email Domain/Url Restriction Odoo Apps for Enterprise Helpdesk App, please check below link
Helpdesk Email Domain/Url Restriction Enterprise Edition Odoo Apps.

Features

Restrict domains

This apps help you to restrict domains so system will not generate ticket for that user.

Restrict Incomplete Emails

This apps help you to restrict incomplete email so system will not generate any ticket for that user.

Restricted Domains


Restricted Domains Form


Domains to Restrict


Domains to Restrict Form


Helpdesk Support Ticket


Restricted domain warning Message.

Email will be send to the all internal users / managers, customer, followers.


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Free Support

You will get 90 Days free support incase any bugs or issue (Except data recovery).

At BrowseInfo we offer end to end solution for Odoo services. Which includes analysis & consultation on the workflows and integration part. Please note that You're not allowed to distribute this module after purchase! Incase of any question regarding this module feel free to email us on ticket@browseinfo.in or raise a ticket on support.

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modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

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by depending on it, importing it and using its resources), but without copying
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