| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Discuss (mail)
• Project (project) • Sales (sale_management) • Website (website) • Invoicing (account) • Attendances (hr_attendance) • Employees (hr) |
| Community Apps Dependencies | Show |
| Lines of code | 3548 |
| Technical Name |
bi_so_helpdesk |
| License | OPL-1 |
| Website | https://www.browseinfo.com |
| Versions | 13.0 14.0 15.0 |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Discuss (mail)
• Project (project) • Sales (sale_management) • Website (website) • Invoicing (account) • Attendances (hr_attendance) • Employees (hr) |
| Community Apps Dependencies | Show |
| Lines of code | 3548 |
| Technical Name |
bi_so_helpdesk |
| License | OPL-1 |
| Website | https://www.browseinfo.com |
| Versions | 13.0 14.0 15.0 |
Helpdesk Support Ticket with Sales Order Odoo Apps
Manage Sales with Helpdesk Odoo Apps
Sales Helpdesk Ticket Odoo Apps
Helpdesk Support Ticket With Sales Order Odoo App helps users to configure sales helpdesk ticket checkbox. Users can generate a sale order directly from helpdesk ticket vice versa they can generate a helpdesk ticket from the sale order/quotation.
Features
Easy to Create Sale Order from Ticket
User can easily create sale order directly from helpdesk ticket.
Easy to Create Ticket from Sale Order
User can easily create helpdesk ticket directly from sale order.Configuration for Sales Helpdesk Ticket
Under user configuration you can tick on 'Sales Helpdesk Ticket' checkbox.
Create Sale Order from Helpdesk Ticket
In helpdesk ticket you can click on "CREATE SALE ORDER" button to create a quotation/sale order directly from the helpdesk ticket.
After created sale order you can see 'Sale Orders' smart button on ticket's form view.
Created Sale Order from Helpdesk Ticket
You can see created sale's order directly from helpdesk ticket and also view smart button of 'Tickets'.
Create Ticket from Sale Order
In sale order you can click on "CREATE TICKET" button to create a helpdesk ticket directly from the sale order.
After created helpdesk ticket you can see 'Tickets' smart button on sale order's form view.
Created Helpdesk Ticket from Sale Order
You can see created helpdesk ticket directly from sale order and also view smart button of 'Sale Orders'.
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Free Support
You will get 90 Days free support incase any bugs or issue (Except data recovery).
At BrowseInfo we offer end to end solution for Odoo services. Which includes analysis & consultation on the workflows and integration part. Please note that You're not allowed to distribute this module after purchase! Incase of any question regarding this module feel free to email us on ticket@browseinfo.in or raise a ticket on support.
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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