Service Level Agreements to Customer for Helpdesk/Support
by Probuse Consulting Service Pvt. Ltd. http://www.probuse.com$ 300.95
Availability |
Odoo Online
Odoo.sh
On Premise
|
Odoo Apps Dependencies |
•
CRM (crm)
• Invoicing (account) • Project (project) • Sales (sale_management) • Website (website) • Calendar (calendar) • Contacts (contacts) • Discuss (mail) • Employees (hr) |
Community Apps Dependencies | Show |
Lines of code | 5481 |
Technical Name |
customer_sla_contract_helpdesk |
License | See License tab |
Website | http://www.probuse.com |
Versions | 16.0 18.0 17.0 11.0 14.0 10.0 12.0 13.0 15.0 |
Availability |
Odoo Online
Odoo.sh
On Premise
|
Odoo Apps Dependencies |
•
CRM (crm)
• Invoicing (account) • Project (project) • Sales (sale_management) • Website (website) • Calendar (calendar) • Contacts (contacts) • Discuss (mail) • Employees (hr) |
Community Apps Dependencies | Show |
Lines of code | 5481 |
Technical Name |
customer_sla_contract_helpdesk |
License | See License tab |
Website | http://www.probuse.com |
Versions | 16.0 18.0 17.0 11.0 14.0 10.0 12.0 13.0 15.0 |
Service Level Agreements [SLA] for Helpdesk Ticket /Support Ticket]
Helpdesk Customer Service Level Agreements Odoo App
THIS APP ONLY SUPPORT ODOO COMMUNITY EDITION
This app allows you to create service level agreements and print and send it to your customer for agreeing SLA level with them.
Main Features:
- Allow your team to select "Service Level Agreement" on the contract [Analytic Account] form of your customer.
- Allow you to print "Service Level Agreement" on PDF of contract agreement print as per below screenshot of sample pdf.
- For more details please check below screenshots and watch the video.
Menus Available:
- Helpdesk
- Contracts
- SLA Contracts
Edition Compatibility:
Only Community
SLA Contracts Menu
SLA Contracts List view
SLA Contracts Form View
Print Contract report menu
Printed SLA Contracts - Sample
Contact / Support
Introducing
Probuse Consulting Services Pvt. Ltd.
If you need any help or want more additional features, you may contact us through:
Email: contact@probuse.com
Website: www.probuse.com
Skype: mustufa_probuse
Probuse Consulting Service Pvt Ltd is an Software and Web development specialist which offers complete business application together. We are well experienced to provide a face for your business on the software and Internet level.
Probuse Consulting Service Pvt Ltd is a specialist in Odoo/OpenERP services and could give your business open source hand to drive.
Our Services
Odoo Implementation
Odoo Support
Odoo Customization
Odoo Migration
Odoo Training
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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