129.62

v 15.0 Third Party 9
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Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies CRM (crm)
Invoicing (account)
Project (project)
Sales (sale_management)
Website (website)
Calendar (calendar)
Contacts (contacts)
Discuss (mail)
Employees (hr)
Community Apps Dependencies
Lines of code 3774
Technical Name heldpesk_ticket_parent_child
LicenseSee License tab
Websitehttp://www.probuse.com
Versions 17.0 16.0 14.0 15.0 12.0 13.0
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies CRM (crm)
Invoicing (account)
Project (project)
Sales (sale_management)
Website (website)
Calendar (calendar)
Contacts (contacts)
Discuss (mail)
Employees (hr)
Community Apps Dependencies
Lines of code 3774
Technical Name heldpesk_ticket_parent_child
LicenseSee License tab
Websitehttp://www.probuse.com
Versions 17.0 16.0 14.0 15.0 12.0 13.0

Helpdesk Ticket Child Tickets from Parent Support Ticket

Manage Helpdesk Support using Parent and Child Tickets System

Only Compatible with Odoo Community Edition

This app allows your support team to create child tickets from parent helpdesk support tickets.
Your team can create multiple child support tickets for a parent support ticket.


Main Features:

  • Allow you to create multiple child tickets from a parent ticket from Help Desk Ticket form.
  • Child tickets can be created using the wizard on the parent ticket from the Create Child Ticket button as shown.
  • View all child tickets on parent ticket form as shown.
  • For more details please see below screenshots and watch the video.

Edition Compatibility:


Only Community

View Child Tickets & Create Child Ticket Button

Wizard to Create Child Ticket

Created Child Tickets In Kanban View

Child Ticket in Form View

Contact / Support
Introducing Probuse Consulting Services Pvt. Ltd.

If you need any help or want more additional features, you may contact us through:
Email: contact@probuse.com
Website: www.probuse.com
Skype: mustufa_probuse

Probuse Consulting Service Pvt Ltd is an Software and Web development specialist which offers complete business application together. We are well experienced to provide a face for your business on the software and Internet level.

Probuse Consulting Service Pvt Ltd is a specialist in Odoo/OpenERP services and could give your business open source hand to drive.

Our Services

  • Odoo Implementation

  • Odoo Support

  • Odoo Customization

  • Odoo Migration

  • Odoo Training

Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

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