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v 15.0 Third Party 9
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Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies CRM (crm)
Calendar (calendar)
Contacts (contacts)
Discuss (mail)
Invoicing (account)
Project (project)
Sales (sale_management)
Website (website)
Employees (hr)
Community Apps Dependencies
Lines of code 3801
Technical Name helpdesk_ticket_crm_lead
LicenseSee License tab
Websitehttps://www.probuse.com
Versions 12.0 13.0 14.0 15.0 16.0 17.0 18.0
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Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies CRM (crm)
Calendar (calendar)
Contacts (contacts)
Discuss (mail)
Invoicing (account)
Project (project)
Sales (sale_management)
Website (website)
Employees (hr)
Community Apps Dependencies
Lines of code 3801
Technical Name helpdesk_ticket_crm_lead
LicenseSee License tab
Websitehttps://www.probuse.com
Versions 12.0 13.0 14.0 15.0 16.0 17.0 18.0

Create Helpdesk Support Ticket from CRM Lead/Opportunity/Pipelines

Support Ticket from Leads and Opportunity (Pipelines) in Odoo App

Helpdesk Support Ticket Integration with CRM

THIS APP ONLY COMPATIBLE WITH ODOO COMMUNITY EDITION

This app allows CRM Users to create a helpdesk support ticket for CRM Lead / Opportunity (Pipeline) form.


Main Features:

  • Allow your user to create a Helpdesk Support Ticket from the CRM application of Odoo standard.
  • Helpdesk Support Ticket smart button on CRM form to link up both.
  • Lead Responsible & CRM Lead passes to Support Ticket as shown below.
  • For more details please see the video and check below screenshots.

Edition Compatibility:


Only Community

Create Support Ticket Button on CRM Pipeline Form

Wizard to Create Support Ticket from CRM

View Created Support Ticket

Support Tickets Kanban View from Helpdesk App

Support Ticket Form View

Lead Responsible & CRM Lead in Support Ticket View

Contact / Support
Introducing Probuse Consulting Services Pvt. Ltd.

If you need any help or want more additional features, you may contact us through:
Email: contact@probuse.com
Website: www.probuse.com
Skype: mustufa_probuse

Probuse Consulting Service Pvt Ltd is an Software and Web development specialist which offers complete business application together. We are well experienced to provide a face for your business on the software and Internet level.

Probuse Consulting Service Pvt Ltd is a specialist in Odoo/OpenERP services and could give your business open source hand to drive.

Our Services

  • Odoo Implementation

  • Odoo Support

  • Odoo Customization

  • Odoo Migration

  • Odoo Training

Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

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