Odoo Callcenter

$ 3413.16

v 15.0 Third Party 1

Availability	Odoo Online Odoo.sh On Premise
Odoo Apps Dependencies	• Contacts (contacts) • Discuss (mail)
Lines of code	8166
Technical Name	`odoo_freeswitch_cti`
License	LGPL-3

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Odoo Callcenter

Make Odoo Become a Callcenter Solution

Real time monitor your team.

See all agents real time status, including IP Phone register event.

Create agent is the same as create Odoo internal user

Create internal user and allocate extension number.
Assign Callcenter permissions to internal user.

Monitor all FreeSWITCH CTI events

You can also monitor all events generated from FreeSWITCH.
These events tell Odoo what happened in FreeSWITCH.

Dialplan flow graph

In FreeSWITCH dialplan is writen with XML, with Odoo Callcenter, just drag and drop.

Popup customer information

Popup screen when incoming call is basic feature of Callcenter, with Odoo CRM and ERP system, you can do everything that you want.

Recording

CDR and Recording.

Callcenter Full Features

Smart call queue and lots of strategies. Be compatible with FreeSWITCH callcenter module.

Support with 20 years Callcenter developing experience.

Build a Callcenter system is very complicated, we will provide strong support.

Email: dingguijin@gmail.com

Wechat: ding_guijin

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Jimmy Dacarett

on 1/21/25, 3:06 PM

Hi, I need some more information could we arrange a meeting to be able to answer a few questions?

Moath

on 12/26/24, 6:36 AM

Hello,

We would like to see a demo and discuss some customization.

please find my contact below:

moathobyiat@gmail.com

+962786422213

BR,

Sebastian Cajiles

on 8/20/24, 3:38 AM

Hello, Does this module supports Philippines' Number (+63) as the dialer and receiver of customer calls?

Inquiry

tareqsamir73@gmail.com

on 1/30/23, 10:52 AM

We need to schedule a zoom meeting to discuss module features before buying

tareqsamir73@gmail.com

on 1/30/23, 10:51 AM

I need to schedule a zoom meeting before purchasing the addon.

Komaza Kenya

on 9/20/22, 11:54 AM

Hi, do you have a version 14 of this module. Also if I need additional features like autodialing, predictive dialling, power dialling, call burger, webcrt etc, can you customize?