| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Discuss (mail)
• Inventory (stock) |
| Lines of code | 740 |
| Technical Name |
pi_customer_requests |
| License | OPL-1 |
| Website | https://www.pi-technology.org/ |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Discuss (mail)
• Inventory (stock) |
| Lines of code | 740 |
| Technical Name |
pi_customer_requests |
| License | OPL-1 |
| Website | https://www.pi-technology.org/ |
Customer Requests Handling
This module allow us to record all customer requests for all Products that are not available in stock, and it will provide us with a notification once those products are available back in the stock.
About "PI Partner Request" Features
Record All Customer Requests
Recording all customer requests is a vital process for any business that wants to provide excellent service and satisfaction.
Product Availability Notification
A product availability notification is a message that informs user when a product is back in stock.
Ready Request List
A ready request list is a list of customer requests that can be fulfilled because the products they want have at least one item in stock.
Track All Customer Requests From His Profile
It is a feature that allows a user to view the status and details of all customer requests in one place.
Description
1. Creating Customer Request
Path: Inventory/Customer Requests/All Requests
2. Fields you can fill
Customer: Customer who requests product.
Product: Product that customer request.
Location: Location in stock that will take product from it. Locations filtered according to "Location Type = Internal Location".
Quantity: Quantity that customer requested from product.
Description: Description or any notes of request.
3. Action: Close Request
Close request with quantity that customer received and datetime of close.
3. Action: Cancel Request
You can also cancel request that customer doesn't need it and save datetime of cancel.
3. Action: Set Remaining
Here you can create new request with quantity that didn't close. If "Quantity" equal to "Done Quantity", this button will disappear.
It has smart button to open related request.
4. Smart Buttons: Customer Requests & Product Requests
You have these 2 smart buttons for helping you reach to all requests that customer request or all requests of product.
5. Smart Buttons: Product Requests from product itself
Also in product form view you can see its all requests.
6. Own Customer Requests
List of all customer requests.
7. Permission Groups
Actions Control: Who has this group can see and click on buttons "Close Request" & "Set Remaining".
Cancel: Who has this group can see and click on button "Cancel".
Create/Edit: Who has this group can create and edit requests.
Delete: Who has this group can delete requests.
User: Who has this group can only open "Customer Requests" menu and see its records.
Note: Automatically any one has one of previous permissions also has group "User".
8. Notifications
The most important feature: You receive notification when stock contains at least one product in the same stock location of request.
Only users that have group "User" in module "PI Partner Request" who can get notification.
You can control time of notification delay between each notification and the next one from parameter in inventory settings.
9. Ready Requests
It opens only requests that its products have one or more in stock.
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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