Helpdesk Multi Branch | Helpdesk Multiple Branch

by
Odoo

97.75

v 15.0 Third Party
This module requires Odoo Enterprise Edition.
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Helpdesk (helpdesk)
Discuss (mail)
Community Apps Dependencies
Lines of code 1016
Technical Name sh_helpdesk_branch
LicenseOPL-1
Websitehttps://www.softhealer.com
Versions 16.0 14.0 15.0
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Helpdesk (helpdesk)
Discuss (mail)
Community Apps Dependencies
Lines of code 1016
Technical Name sh_helpdesk_branch
LicenseOPL-1
Websitehttps://www.softhealer.com
Versions 16.0 14.0 15.0
logo
Enterprise Odoo.sh

Helpdesk Branch

heading

Odoo provides multiple company feature which helps to manage your different company in one odoo database. But if you want to manage your business with multiple locations/branches/Stores/Chains in one database so that feature is not available in the odoo. Our this app provides feature to manage your business with multi branches.

Multiple Branch Selection

Users can select multiple branches simultaneously. Easy to manage records across several branches in a single view.

Helpdesk Multi Branch

Multi Branch supports in Helpdesk overview, Ticket, Task, Teams, SLA Policies.

Analysis Multi Branches Reports

Users can analyse reports for Individual branches as well multiple branches for Tickets analysis reports and SLA status analysis reports.

Group by helpdesk overview based on 'Branch'.


List view of the helpdesk teams. Dropdown for an allowed multiple branch.


List view of the helpdesk teams. Dropdown for an allowed single branch.


Group by helpdesk teams based on 'Branch'.


In the form view of the helpdesk team, you can find the branch field.


The branch field is also visible in the tree view of the SLA policies.


In the form view of the helpdesk tickets, you can find the branch field.


The branch field is also visible in the tree view of the helpdesh tickets.
Group by helpdesk tickets based on 'Branch'.

Enable 'Multi Branch' in users. For giving multi branch access to the users.


Select Manager for the branch manager, who can create branches and assign branches to the users.


Branches menu and tree view.


Branch form view.


Assign branches to the users and select one default branch in 'Branch' for that user.


Dropdown for allowed branch.

Version 15.0.1 | Released on : 2ndDecember 2022

Initial  Initial Release.
  • No, this app works perfectly with Odoo Enterprise (Odoo.sh & Premise) only.
  • No, this application is not compatible with odoo.com(odoo saas/Odoo Online).
  • Yes, you will get free update for lifetime.
  • For version 12 or upper, you will need to purchase the module for each version that you want to use.
  • Yes, we provide free support for 100 days.

Multi-Languages

heading
We have added predefined some languages(English, German / Deutsch, Arabic, Spanish / Espanol, French / Francais, Chinese) in module, If you want to add other language you can contact us on support@softhealer.com. We use google translator tools for multi-languages so possible translations can be not accurate. we accept suggest to make more accurate translations also on support@softhealer.com.

english germany arab spanish Chinese French

All Branches Apps

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Most Demanded Apps

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Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

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or modified copies of the Software.

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IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
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ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

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